ManageMowed Franchising, LLC in Edmonds, Washington 98020

ManageMowed Franchising, LLC

144 Railroad Ave #101, Edmonds, WA 98020

4.3 (12 reviews)

Overview:
ManageMowed Franchising, LLC is a landscaping company located in Edmonds, WA. They provide a range of landscaping services aimed at maintaining and enhancing outdoor spaces, with a focus on customer satisfaction and quality work.

Services Provided:
Landscaping, lawn care, cleanup services, customer service, efficient work, attention to detail.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM.

Contact Information:
Phone: (844) 535-0505
Website: http://managemowedfranchising.com/

Customer Reviews and Sentiment:
ManageMowed Franchising, LLC has a rating of 4.3 stars based on 12 reviews.

Positive feedback highlights the company’s excellent customer service, communication, attention to detail, and efficient cleanup work. Customers appreciate the professionalism of their representatives.

Examples of positive reviews include:
“Thoroughly impressed with these guys! Great overall communication and outstanding cleanup work!” – Max Simon
“Excellent Customer service… Prompt, Caring, and efficient work.” – Andy Fitzgerald
“These guys did great work for us… Matt and his crew took care of it by getting a lot done in a short amount of time.” – Gretchen Cook

Negative reviews note issues with communication and incomplete work, with some customers expressing frustration over unreturned calls and unfinished jobs.

A complaint mentioned a failure to complete a job as agreed, leading to customer dissatisfaction and confusion over project management.

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, timely responses, thorough cleanup, strong attention to detail.
Negative Sentiments: Communication issues, incomplete work, unreturned calls, confusion over job delegation.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, reflecting a similar trend of customer satisfaction with some reported issues.
Total Lead Smart Rating: 6.5/10. This rating indicates a solid level of customer satisfaction while accounting for the mixed feedback regarding service completion and communication issues.

Conclusion:
ManageMowed Franchising, LLC appears to be a competent choice for landscaping services in Edmonds, WA, especially noted for their customer-focused service and efficient work. However, potential customers should be cautious of the mixed reviews regarding communication and the completion of work before making a decision.

Member Since August 2024

Listing Id 547544

Contact Info

144 Railroad Ave #101, Edmonds, WA 98020
(844) 535-0505
Lead Smart Rating :
6.5/10.0

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Listing location

144 Railroad Ave #101, Edmonds, WA 98020

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Reviews

Evan Porrelli

a year ago

They wouldn’t even call me back

Max Simon

4 years ago

Throughly impressed with these guys! Great overall communication and outstanding cleanup work !

Andy Fitzgerald

4 years ago

Excellent Customer service. Matt Cook (Rep) was on site the same day when I had a job request. He truly aimed to please and had all my needs addressed by the end of the next business day. Prompt, Caring, and efficient work.

Lauren Buell

4 years ago

Always very quick with responses and following up with seeing properties. Matt is very professional and got back to me the next day about my service request.

Ellen Jaworski

4 years ago

The crew did an excellent job. Loved their attention to detail. Thanks, Matt!

Joe Dynes

4 years ago

Excellent work and customer service. Zac was very professional and made sure everything was done right and on time. I highly recommend them.

Gretchen Cook

4 years ago

These guys did great work for us… The property needed lots of clean up and Matt and his crew took care of it by getting a lot done in a short amount of time. Highly recommend!

Rebekah Bradley

4 years ago

We got their flier in the mail and gave them a try. BIG MISTAKE! They came but didn’t finish and a week later they haven’t come back, answered an email or returned a phone call. Update: They did come back out and I talked with the person in charge of the crew. He informed me they could not complete the job that we had hired them to do because the company that hired them was paying them so little that there wasn’t enough to justify the time to pay his employees. He described a business hiring another business who hired a 3rd business. The whole thing got very confusing. Long story short, the work was never completed as agreed when we had hired them to do. That is why I left my review up. Had they completed the work I would have gladly taken it down.

Calvin Nelson

4 years ago

It’s clear that they have implemented client satisfaction into their core values. They not only prevent and remediate business disruptions caused by unexpected weather conditions in the winter, but the businesses they serve develop a high level of appreciation from customers, the general public, and those who reside and or go to these businesses for products or services, improving the overall customer experience.