Green Side Up Landscaping of Richmond

andy frank

a week ago

1. Consistent – They show up the same time/every week. I don’t have to wonder my landscaping team is. 2. Communication – Incredible communication. Almost too much communication but we appreciate it. 3. Quality work – They do a great job, every time. We ask them to do special projects and they knock them out.

Tom

a week ago

Not happy with their service any more. Initially, they did a better job than any other landscaper I’ve tried so far. Now after the first growing season has started, things have gone downhill. They slipped into the same groove that all the others found: they zip in, mow the lawn, and zip back out, as fast as humanly possible. They leave weeds and vines that were part of the original job description untouched. They left the hedges untrimmed for months until there were two foot tall spires growing out of the tops and the windows were becoming obscured. I had to nag for three consecutive weeks before they finally showed up and did the job. The excuse was that these things are done on a quarterly schedule. Well, my shrubs and weeds do not grow on a quarterly schedule. I’m easy to deal with (if you do a good job), so I suggested an upgrade in the contract to cover the things that were not getting done in a timely fashion. I have repeated that request now three times, with no response whatsoever. I don’t like having to complain to get a contractor to properly do a job, but I certainly would rather complain that pay good money for substandard services. Showing me disrespect by not responding to my emails was the last straw. Now, on top of all the other things I have to do, I have to interview another dozen so-called groundskeepers, hoping to find just one who can be trusted. I should also mention that I let them bid on doing my front walkway. The design they suggested was drab and unattractive at nearly twice any similar bid. I suggested one change to try to make it more palatable, and never heard back from them about it. Not impressed. They just do not seem to be interested in doing anything but lightning mowing and collecting monthly payments. This is a truthful depiction of the service I have received, and this review will not be retracted or edited.

Frank Fair

3 weeks ago

Glad to have my old crew back. Very easy to talk and work with. Always show up unless weather causes a set back. Going on over six years now with Green Side Up. Good communication with management wanting to get things right.

Kate Bennett

3 weeks ago

This is an excellent team. We’ve been delighted with the regular maintenance as well as two special projects. Great guys to work with.

Dan Taylor

a month ago

Excellent service and installation. Highly recommended.

Norma Harris

a month ago

This company is totally focused on customer satisfaction and have done an excellent job of caring for our lawn and flower beds. If you are on a lawn maintenance contract with them, they are very flexible about doing exactly what you want in the yard. In our case, they weed our flower beds every time they come to mow and edge, Great communications!

Michael May

a month ago

We worked with Bill and his team on a lawn renovation project that included treating existing weeds, installing irrigation, and laying sod. Bill was responsive throughout the process and he and his team did did an excellent job. We’re very happy with how the yard looks now and would recommend Green Side Up Landscaping for anyone in the Richmond area.

William Welch

2 months ago

Green Side Up has been a great company to work with! Our yard looks great, they communicate well with us and their staff is friendly and professional. Our yard looks great!

Brett Mutnick

2 months ago

Green Sideup always does a great job and leaves the yard looking great!

William Massey

2 months ago

Really nice experience with Green Side Up. Highly recommend.