J.W. Townsend Landscapes in Charlottesville, Virginia 22911

J.W. Townsend Landscapes

3980 Seminole Trail, Charlottesville, VA 22911

4.8 (26 reviews)

Overview:
J.W. Townsend Landscapes is a reputable landscaping company located in Charlottesville, Virginia. The business is known for providing a wide array of landscaping services, ensuring that clients achieve their desired outdoor appearance with professionalism and care.

Services Provided:
– Landscape design
– Yard cleanup
– Garden maintenance
– Tree installation
– Turf installation
– Mulching
– Custom outdoor solutions

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (434) 973-1154
Website: https://www.townsendlandscape.com/

Customer Reviews and Sentiment:
J.W. Townsend Landscapes has received highly positive feedback across various platforms:
Google Reviews: 4.8 stars based on 26 reviews.

Positive sentiments highlight the team’s professionalism, excellent communication skills, creative planning, and quality workmanship. Customers frequently commend the company’s ability to meet and exceed their vision.

Examples of positive reviews include:
“We used JWT this past holiday season… they were INCREDIBLE.” – Sarah Beasley
“Excellent service, cares about their customers… highly recommend this company!” – Cheryl Wetmore-Simpson
“Beautiful work and great crews.” – Allied

However, there are some negative sentiments mostly related to billing issues and driving behavior:
“This company sent me a bill for services I never asked for…” – Dan Hogan
“Your guys are maniacs when it comes to driving!!” – Judd Thweatt

Review Summary:
Positive Sentiments: Professionalism, creative planning, responsiveness, high-quality work.
Negative Sentiments: Occasional billing disputes, concerns regarding driving behavior of employees.

Additional Ratings:
BirdEye: 4.8 stars based on 26 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited. The rating is NR (No Rating). There have been no complaints in the last three years.
Total Lead Smart Rating: 8.7

Conclusion:
J.W. Townsend Landscapes is a highly-rated landscaping option in Charlottesville, VA, known for its skilled workforce and commitment to customer service. While the majority of reviews are overwhelmingly positive, potential clients should be aware of a few invoicing concerns mentioned in the feedback. Overall, it is a reliable choice for landscaping needs.

Member Since August 2024

Listing Id 539170

Contact Info

3980 Seminole Trail, Charlottesville, VA 22911
(434) 973-1154
Lead Smart Rating :
8.7/10.0

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3980 Seminole Trail, Charlottesville, VA 22911

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Reviews

Sarah Beasley

6 months ago

We used JWT this past holiday season at our building downtown, and they were INCREDIBLE. Unbelievably on top of it, very thoughtful and creative with their planning, and simply kind/fun to be around. They are hardworking, professional, and very willing to make your vision work! We love JWT!!

Cheryl Wetmore-Simpson

6 months ago

JW Townsend provides excellent service, cares about their customers, and follows through in a timely manner without exception. Their staff is skilled, knowledgeable and wonderful to work with. My husband and I highly recommend this company!

Allied

7 months ago

Beautiful work and great crews

Anne Picklap

10 months ago

We had a great experience working with Kyle and his team to clean up our very overgrown yard. Kyle was incredibly responsive and efficient with any questions and/or concerns we had and communicated those effectively with his team. I would not hesitate to call them again!

Judd Thweatt

a year ago

Well I never have used jw Townsend but I will say one thing your guys are maniacs when it comes to driving !! The speed limit is 55 not 80 on us 250

Brandon West

a year ago

I highly recommend JW Townsend. Especially recommend working with Todd if possible because he’s a meticulous, professional, landscape designer.

Dan Hogan

2 years ago

This company sent me a bill for services I never asked for and never received. To add insult to injury it was for $5k for labor only to lay mulch provided by supposedly me. Not sure where they get off, but my property isn’t even close to be large enough that it needs $5k in labor to drop mulch. I left them a message to dispute it, we’ll see where it goes but regardless it shows some sketchy business practices to bill people for services never rendered. 4/18/2022 Increased the number of stars due to the quick response to get the issue corrected in their system so the right person is billed.

David Schmitt

3 years ago

Brandon Oishi and his two colleagues were methodical, precise, thorough, and unobtrusive working on our boxwoods. When finished, the hedges and specimens looked better than ever. Brandon’s attention to the metabolic needs and insect/disease condition of the plants was impressive and reassuring. We are very pleased with their work.

Sierra

5 years ago

Fantastic landscaping company. Excellent quality of work, professional staff, and specialized departments to install and/or maintain your desired landscape, gardens, containers, turf, meadows, etc. J. W. Townsend will work with you every step of the way. Highly recommended!

Tracy Tanner Bond

5 years ago

Leigh Townsend and his staff will take good care of all your gardening needs. I wish I could afford their services every week; but if you even need them to come out and install a few trees and do some Fall cleanup they will schedule you in. We have been blessed with more rain this year than usual, and my gardens have become more overgrown than I could handle on my own. Call Lynn @ 973-1154 and get on their calendar~!