Overview:
B&E Irrigation & Landscaping operates in Nashville, TN, offering landscape and irrigation services to both residential and commercial clients. Despite having a long history with its customers, the company has faced recent challenges regarding service responsiveness and communication.
Services Provided:
– Irrigation system installation and maintenance
– Lawn maintenance
– Landscaping services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (615) 834-5356
Customer Reviews and Sentiment:
B&E Irrigation & Landscaping has received mixed reviews across various platforms:
Google Reviews: 3.1 stars based on 30 reviews.
Positive feedback highlights the company’s fair pricing, punctuality, and quality of work. Customers appreciated specific staff members for their professionalism and thorough job performance.
Examples of positive reviews include:
“I love this place. They take very good care of me and my irrigation system each year.” – Joseph P. Rusnak
“Came on time. Flushed out my system. Price was fair.” – Colleen Garmon
“This company has done great work for us for a decade.” – A B
However, numerous complaints have been lodged regarding poor communication, missed appointments, and lack of responsiveness, leading to frustration among customers.
Examples of negative reviews include:
“They did not answer numerous calls nor return them.” – Robert Quarles
“Buyer beware. This company does not return calls.” – Sharon Russell
“Difficult reaching them on the phone. Had an appointment—never showed.” – Mike V
Review Summary:
Positive Sentiments: Fair pricing, punctual service, knowledgeable staff, quality work.
Negative Sentiments: Poor communication, missed appointments, unresponsiveness to customer inquiries.
Additional Ratings:
BirdEye: 3.1 stars based on 30 reviews, reflecting a similar trend of customer dissatisfaction and service issues.
Total Lead Smart Rating: 5.2
Conclusion:
B&E Irrigation & Landscaping appears to have a mix of satisfied and dissatisfied customers in Nashville, TN, with strengths in pricing and on-site work quality. However, potential clients should be aware of the significant issues regarding customer service and communication, which may affect their overall experience.
Member Since September 2024
Listing Id 577045