Thompson Landscape Company in Eugene, Oregon 97402

Thompson Landscape Company

4130 W 13th Ave, Eugene, OR 97402

3.7 (28 reviews)

Overview:
Thompson Landscape Company is a landscaping service based in Eugene, Oregon. The company provides a variety of landscaping services catering to both residential and commercial properties. With a focus on landscape installation and maintenance, they aim to enhance outdoor spaces for their clients.

Services Provided:
– Landscape installation
– Irrigation system installation
– Landscape design
– Maintenance services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (541) 686-3469
Website: http://www.thompsonlandscapecompany.com/

Customer Reviews and Sentiment:
Thompson Landscape Company has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 28 reviews.

Positive feedback emphasizes the quality of work from specific employees and positive interactions with certain staff members. Customers have reported satisfaction with the services of David Gray, noting his professionalism and knowledge.

Examples of positive reviews include:
“Amazing company. Honest and on time” – Denise
“If you’re looking for top class landscape these are the guys to call.” – Jon Russell
“David is the epitome of a true professional.” – Eugene Chism

However, numerous negative reviews highlight issues with professionalism, incomplete work, and poor customer service experiences.

Examples of negative reviews include:
“Company blows people’s personal possessions into grass leaving litter everywhere.” – T1
“Usually only do 40% of the job then are d when asked to finish.” – William Brobst
“I do not recommend them at all.” – Jayant Ashley

Review Summary:
Positive Sentiments: High-quality service from individual employees, punctuality, and professionalism in specific instances.
Negative Sentiments: Issues with work completion, professionalism, and responsiveness of customer service.

Additional Ratings:
BirdEye: 3.7 stars based on 28 reviews, reflecting a mix of customer satisfaction for certain employees and complaints regarding service quality.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 5.5/10

Conclusion:
Thompson Landscape Company appears to provide a range of landscaping services in Eugene, OR. While some customers praise individual employees for their professionalism and work quality, others have reported significant issues with overall service and communication. Potential clients should weigh the mixed reviews and complaints before engaging with the company.

Member Since August 2024

Listing Id 549293

Contact Info

4130 W 13th Ave, Eugene, OR 97402
(541) 686-3469
Lead Smart Rating :
5.5/10.0

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4130 W 13th Ave, Eugene, OR 97402

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Reviews

4 months ago

Company blows people’s personal possessions into grass leaving litter everywhere.

Penelope McKibben

10 months ago

Returned home to our apartment after running some errands to find that the crew had parked the truck in such a manner that 6 to 8 parking spaces were obstructed making it impossible to park our car. We could neither back in nor park nose in. When we asked nicely if someone could move the truck, we were told “yeah, we can move it after we get done picking up these piles (of yard debris), probably in two or three minutes.” I wasn’t happy about that and I said that was too long. As I drove off, the worker I had been talking to decided that he should display his middle finger. Rather unprofessional, if you ask me. And seriously, how long would it have taken for them to move the truck so I could park my car? Would strongly recommend against hiring this company. I wasn’t the party who hired them, rather they were hired by the property where we live.

Denise

11 months ago

Amazing company. Honest and on time

William Brobst

a year ago

Usually only do 40% of the job then are d when asked to finish

G A

a year ago

It was good except for the front office nonsense

jon Russell

a year ago

If your looking for top class landscape these are the guys to call.

Eliman Gibba

3 years ago

Last Summer we completed the Memorial Site projected for our Loved Ones on West 11th & S.Bertelsen rd . We also have the pleasure of having Luc Technical Landscape Expert Install a Drip System & Changed out old Sprinklers at our house. We recommend Thompson LandScape Company for all the Landscape/Irrigation/Design/DripSystem Installation.

Eugene Chism

3 years ago

A gentleman by the name of David Gray provided service to my sprinkler system yesterday. David is the epitome of a true professional. He was kind, polite and informative. He explained the issues with system to me and shared what he was going to do to resolve them. I’m definitely calling back and asking for David for now on. Thanks, David!

Jayant Ashley

4 years ago

I live in a upscale apartment complex and one of the employees (Charles) blew dirt & grass on my vehicle along with other residents vehicles leaving them dirty. I confronted him and asked him to blow the vehicles off. This guy was disrespectful and very unprofessional. I called the office and spot with a lady named Cassandra. I told her the situation and she didn’t seem to care one bit. Very disappointed in this company. I do not recommend them at all.

Eric Ghio

4 years ago

These guys are awesome