Northstar Landscaping and Home Improvements in Cleveland-OH, Ohio 44112

Northstar Landscaping and Home Improvements

15697 Henley Rd, East Cleveland, OH 44112

4.7 (20 reviews)

Overview:
Northstar Landscaping and Home Improvements is a highly regarded landscaping and home improvement company located in Cleveland, OH. Known for their commitment to professionalism and customer satisfaction, they offer a variety of services from landscaping projects to home renovations.

Services Provided:
– Landscaping
– Snow removal
– Fence installation
– Yard cleanup
– Home improvements

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (216) 334-0536
Website: N/A

Customer Reviews and Sentiment:
Northstar Landscaping and Home Improvements has garnered a favorable rating of 4.7 stars based on 20 reviews.

Positive feedback emphasizes the company’s professionalism, responsiveness, quality of work, and fair pricing. Customers appreciate the timely service and the thorough cleanup post-project.

Examples of positive reviews include:
“Jermaine was super responsive and kept us updated on his progress… his work was well worth the wait!” – Joe Butler
“We are extremely pleased with the results. The fence looks beautiful.” – Josiah Smith
“The professionalism of this professional man was awesome!” – Larisa Williams

However, one critical review points out a failure to respond to inquiries, particularly affecting elderly clients seeking service.

Review Summary:
Positive Sentiments: Professionalism, responsiveness, quality work, fair pricing, and thorough cleanup.
Negative Sentiments: Lack of communication in specific instances, particularly noted by a dissatisfied customer.

Additional Ratings:
BirdEye: 4.7 stars based on 20 reviews, showing a consistent trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been no complaints reported.

Total Lead Smart Rating: 8.2

Conclusion:
Northstar Landscaping and Home Improvements stands out as a reliable choice for a variety of landscaping and home improvement services in Cleveland, OH. The company is noted for its professionalism and quality of work. However, potential clients should be aware of occasional communication issues as noted in a customer review.

Member Since August 2024

Listing Id 541012

Contact Info

15697 Henley Rd, East Cleveland, OH 44112
(216) 334-0536
Lead Smart Rating :
8.2/10.0

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15697 Henley Rd, East Cleveland, OH 44112

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Reviews

James Seward

2 years ago

I contacted this company about getting my driveway plowed left a message and they never got back to me. It is a shame what senior citizens have to put up with to get service. If this company could not get to me they should have called me back!

Joe Butler

2 years ago

Northstar Landscaping was great for us during this recent snow storm. Jermaine was super responsive and kept us updated on his progress towards us. By the time he showed up his work was well worth the wait! We will definitely keep Northstar in mind for future snow removal, landscaping, and other home improvements.

patricia armstrong

3 years ago

Very nice place

Sierra Young

4 years ago

He did an excellent job on my fence. Took the old one away, he was on time and removed old tree roots that were stuck in the old fence. I am beyond satisfied with my new fence.

Josiah Smith

4 years ago

We contacted Northstar to install a cedar privacy fence in our back yard. We are extremely pleased with the results. The fence looks beautiful. Jermaine was great to work with. He was professional, on time, and had fair pricing. We would definitely recommend him to anyone and will be using his company in the future if needed.

Isaac Li

5 years ago

Owner Jermaine and his staff are professional, hard working, and honest with the price. I had him came over to clean my yard. He made sure everything is cleaned up and even sprayed my yard for no additional charge. Really a great man to work with and I am looking forward to work with him more. Thanks, Isaac

Larisa Williams

5 years ago

The professionalism of this this professional man was awesome! He is on time, accurate, fair pricing and did a fantastic job on my bathroom. I recommend this company 100%.Thanks for such a wonderful job. My name Larisa Williams!

Janice Erving

5 years ago

They are professional. We are very pleased with the service they provided us. We renovated a church (Whole Armor of God Ministries new location) and they did the landscaping (a parking lot that was covered in vegetation) as well as repairs that was needed to the building. I highly recommend NorthStar Landscaping and Home Improvement to any business or home owner.

dorothea johnson

5 years ago

i was referred to northstar from a friend who had used their services he came highly recommended he arrived on time and worked all day what made me choose him to do the job were some things he suggested i do to possible reduce this from happening again other contractors didnt offer options he also hauled away materials that needed to be disposed of and cleaned up before leaving. i am satisfied with the work he did and i will definetly use him again.

House of David Worship Center CLE

5 years ago

Northstar Improvements reframed a door at our facility. They were professional, punctual, and courteous. We were very satisfied with the work they performed and will contract them to complete future projects.