Overview:
Turfscape is a landscaping company located in Canton, Ohio, specializing in lawn care and landscape maintenance services. The company has been involved in managing landscape projects for various residential communities and offers professional lawn mowing, landscaping, and maintenance services.
Services Provided:
– Lawn care and maintenance
– Landscape maintenance
– Mowing services
Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays
Contact Information:
Phone: (330) 405-7979
Website: https://www.turfscapeohio.com/
Customer Reviews and Sentiment:
Turfscape has received mixed reviews from customers across different platforms:
Google Reviews: 3.5 stars based on 19 reviews.
Positive feedback highlights instances of great service, professional staff, and community involvement; however, the majority of reviews lean towards dissatisfaction regarding the quality of work and customer service.
Examples of positive reviews include:
“Great service” – Mary Walko
“…professional, friendly, efficient and do a phenomenal job…” – Jim Sebastian
Negative sentiments largely focus on poor service quality, lack of responsiveness, and damage caused during maintenance:
“Turfscape has been our HOA’s landscape maintenance contractor for two seasons now. And they consistently do poor work.” – Jim Rieder
“Turfscape refuses to pay for the damages to my car.” – Jeremy Williams
Review Summary:
Positive Sentiments: Community involvement, friendly staff, and professional demeanor when present.
Negative Sentiments: Poor quality of landscaping work, unresponsiveness to complaints, and instances of property damage without compensation.
Additional Ratings:
BirdEye: 3.5 stars based on 19 reviews, indicating a similar level of customer dissatisfaction regarding the quality of services provided.
Total Lead Smart Rating: 4.5/10
This rating reflects the overall customer satisfaction, with significant complaints about service quality and responsiveness outweighing the limited positive feedback.
Conclusion:
Turfscape appears to have a challenging reputation in Canton, Ohio, marked by complaints surrounding service quality and customer care. While some customers have praised their community contributions and professionalism, potential clients should be cautious and consider the mixed reviews before engaging their services.
Member Since August 2024
Listing Id 537331