Elf’s Landscaping Inc.

Overview:
Elf’s Landscaping Inc. is a landscaping company located in Rochester, NH. The business is known for its landscaping services, including irrigation system repair and maintenance, and has built a reputation for its customer service and responsiveness.

Services Provided:
– Landscaping
– Irrigation system installation and repair

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (603) 332-8324
Website: [www.elfslandscaping.com](http://www.elfslandscaping.com)

Customer Reviews and Sentiment:
Elf’s Landscaping Inc. has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 50 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and quality of services. Customers especially appreciated the punctuality and thoroughness in addressing their landscaping needs.

Examples of positive reviews include:
“Amazed at the service! Elf’s not only called back they actually showed up.” – Robert Silva
“The plants I got were in great condition and the staff was very helpful.” – Heather Hood

Negative sentiments revolve around poor communication and lack of service follow-up, with multiple customers expressing frustration over unreturned phone calls or unprofessional behavior observed.

Examples of negative reviews include:
“I have called 4 times over the past two months regarding two projects… no one has returned any of my calls.” – John Howes
“I don’t like seeing a guy’s underwear. Pull up your pants and look professional.” – Sharon Starkey

Review Summary:
Positive Sentiments: Responsive service, punctuality, helpful staff, and quality plants.
Negative Sentiments: Poor communication, unreturned calls, and observed unprofessional behavior.

Additional Ratings:
BirdEye: 4.1 stars based on 50 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding poor communication and lack of follow-ups.
Total Lead Smart Rating: 6.4

Conclusion:
Elf’s Landscaping Inc. presents itself as a viable option for landscaping services in Rochester, NH, particularly noted for its quality of work and responsive customer service. However, potential clients should consider the recurring issues of poor communication and professional standards highlighted in customer complaints before making a decision.