Overview:
Winchell Lawn & Landscaping, located in Billings, MT, provides comprehensive landscaping services, including lawn care and sprinkler system maintenance. The company is recognized for its commitment to customer service and timely project completion.
Services Provided:
– Lawn care
– Aeration and power raking
– Sprinkler system maintenance
– Snow removal
– Yard improvement services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (406) 259-9554
Customer Reviews and Sentiment:
Google Reviews: 3.8 stars based on 16 reviews.
Positive feedback emphasizes the company’s quality work, professionalism, and timely service. Customers are particularly pleased with the responsiveness and thoroughness of the staff.
Examples of positive reviews include:
“Outstanding service! They were incredible in taking care of it for me.” – Shel Hanser
“We are very impressed by their work and absolutely LOVE our yard!” – Kathy Vick
“Winchell’s Lawn Care always does what they promised to do.” – Loretta Keathley
Negative sentiments primarily focus on customer service issues and lack of communication. Some customers reported dissatisfaction with responsiveness and ongoing project disputes.
Examples of negative reviews include:
“I have phoned several times… had no response.” – Maggi Reiter
“The lady who answers the phone is very rude.” – Brandon Nichols
Review Summary:
Positive Sentiments: Quality work, professionalism, prompt service, good communication.
Negative Sentiments: Poor customer service, communication issues, unresolved billing disputes.
Additional Ratings:
BirdEye: 3.8 stars based on 16 reviews, showing similar sentiments regarding quality and service.
Total Lead Smart Rating: 6.5
Conclusion:
Winchell Lawn & Landscaping is a solid choice for landscaping services in Billings, MT, noted for their high-quality work and professionalism. However, potential clients should be cautious of reported communication issues and mixed customer service experiences.
Member Since August 2024
Listing Id 533373