Custom Retaining Walls And Landscaping in Rochester-MN, Minnesota 55906

Custom Retaining Walls And Landscaping

2375 Sleeper Ln NE, Rochester, MN 55906

4.7 (47 reviews)

Overview:
Custom Retaining Walls And Landscaping, located in Rochester, MN, specializes in providing comprehensive landscaping solutions and retaining wall construction. The company is recognized for its variety of landscaping materials and services, effectively catering to both residential and commercial needs.

Services Provided:
– Retaining wall construction
– Landscaping services
– Delivery of landscaping materials (e.g., river rock)
– Competitive bidding for landscaping projects

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM

Contact Information:
Phone: (507) 281-0669
Website: http://www.crwroch.com/

Customer Reviews and Sentiment:
Custom Retaining Walls And Landscaping has received predominantly positive reviews across various platforms:

Google Reviews: 4.7 stars based on 47 reviews.

Positive feedback emphasizes the company’s knowledgeable staff, helpful service, competitive pricing, and high-quality project outcomes. Customers have praised the stress-free experience and the professional approach of the crew.

Examples of positive reviews include:
“Very easy process…delivered it that afternoon.” – Stacia Kristo
“Clint, Matt, and the whole crew did a wonderful job on our project.” – Kevin P
“Great! Friendly service and a ton of different products and services.” – Josh Thoreson

However, there was a notable negative review expressing dissatisfaction with customer service:
“I experienced rudeness…from different young ladies working there.” – Rosa Bianchi

Review Summary:
Positive Sentiments: Efficient process, knowledgeable staff, competitive pricing, high-quality work, stress-free experience.
Negative Sentiments: Inconsistent customer service, reports of rudeness.

Additional Ratings:
BirdEye: 4.7 stars based on 47 reviews, mirroring the overall positive trend among customer experiences.
Total Lead Smart Rating: 8.5/10

Conclusion:
Custom Retaining Walls And Landscaping appears to be a reliable choice for landscaping services in Rochester, MN, praised for their quality work and customer-oriented approach. However, potential clients should remain aware of the mixed reviews regarding customer service to make an informed decision.

Member Since September 2024

Listing Id 589452

Contact Info

2375 Sleeper Ln NE, Rochester, MN 55906
(507) 281-0669
Lead Smart Rating :
8.5/10.0

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2375 Sleeper Ln NE, Rochester, MN 55906

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Reviews

Stacia Kristo

a week ago

I had river rock delivered to my house. Very easy process. Called them up, they took my card information, and then delivered it that afternoon. Thank you!

Kevin P

8 months ago

Clint, Matt, and the whole crew did a wonderful job on our project. It was stress-free for us from start to finish. The whole team is experienced and really knows what they are doing. Comparing other bids to Custom Retaining Wall, they were an easy pick with their competitive price and the impressive detail Clint provided in our bid. We are very pleased with the end result and would not hesitate to recommend CRW to anyone.

Deb T

a year ago

Quite the variety of rock that we went for today Super helpful as was the fireplace purchase last year

Josh Thoreson

a year ago

Great! Friendly service and a ton of different products and services. Loved the fountains and spring plants. ☘️

Doug Cichosz

2 years ago

Clint and his crew did an amazing job with our retaining wall and landscaping. His crew was hardworking and easy to work with. They were also willing to make changes on the fly in order to meet our requests. Highly recommend Custom Retaining Walls and Landscaping.

Rosa Bianchi

2 years ago

Lately I visited the shop 3 times as I needed some material to fix the patio built many years ago. All the time I experienced rudeness and very limited customer service from different young ladies working there. This shop used to be very high in terms of customer service and manners. Too big now to care?

Wes Lund (The Prisoner)

3 years ago

I asked them to make a bid on some work…SO, I drive up by this business quite frequently and I was stopping in there to get an estimate on some work for one of my properties. I leave my name and number, then get a call back almost immediately.. the guy makes an appointment with me on the spot, then comes not just on time, but EARLY. wow. just wow. Then, this guy walks around my property giving me *free* advice about how to SOLVE MY PROBLEM without contracting with his company. He tells me what to buy and how to do it WITHOUT paying him and WITHOUT contracting with his company to do the work. Like he gets really excited about helping me with my project and getting it done. I was sort of amazed. He shared actual solutions with me which I can do on a shoestring with materials from a home improvement store. HOW MUCH MONEY IS THIS GUY WILLING TO SAY NO TO? How many companies can you think of that will actually DOWN SELL a client. That is a miracle. He is like downselling me from a heart transplant to a stint. Downselling me from dentures or a tooth extraction to a filling. CONCLUSION: This is a business you can trust to do good work for you and only the actual work REQUIRED. Get it? Got it? Good. UPDATE: I have a new project on one of my houses I need to call them about.

Virginia VanKeulen

3 years ago

So far so good. Extremely friendly, helpful people gave us ideas, plans, instruction and estimates of materials needed for our retaining wall. We purchased from them and will start our project soon.

Matt McDonough

3 years ago

This place is great!

Jordan Petersen

3 years ago

Nice people