Ultimate Lawn Services in Johnston, Iowa 50131

Ultimate Lawn Services

5475 NW Beaver Dr, Johnston, IA 50131

3.7 (46 reviews)

Overview:
Ultimate Lawn Services is a landscaping company located in Johnston, Iowa. They specialize in lawn care and snow removal services, catering to both residential and commercial needs.

Services Provided:
Lawn care, snow removal, landscaping, lawn aeration, and maintenance.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (515) 371-0896
Website: http://www.ultimatelawnservices.com/

Customer Reviews and Sentiment:
Ultimate Lawn Services has a mixed reception based on 46 reviews:

Google Reviews: 3.7 stars based on 46 reviews.

Positive feedback often highlights the quality of service, good communication, and effective lawn care, with several customers expressing satisfaction with the results.

Examples of positive reviews include:
“The service was great and we highly recommend using them.” – Dawn Kirkman
“Taking care of my lawn is very important to me… trusting Ultimate Lawn Service was the best decision I could have made.” – Danny Koss
“This is my first lawn growing season with Ultimate and they have done a fantastic job.” – Sam Charnetski

Negative reviews frequently mention issues with pricing and communication, particularly regarding billing and service delivery.

Examples of negative reviews include:
“I was very disappointed when Ultimate charged my HOA $41,800.00 for the January snow pushes.” – Van Dickens
“I thought I had paid for 5 treatments up front… no response to my calls or emails.” – Jeannie Whetstone

Review Summary:
Positive Sentiments: Quality service, effective lawn care, responsive communication from some staff members.
Negative Sentiments: High pricing concerns, billing issues, inconsistent communication and service delivery.

Additional Ratings:
BirdEye: 3.7 stars based on 46 reviews, showing a similar trend of mixed customer experiences.
Total Lead Smart Rating: 5.6

Conclusion:
Ultimate Lawn Services offers a range of landscaping services in Johnston, IA, with several customers praising their lawn care and snow removal work. However, potential clients should consider the mixed reviews regarding pricing and communication, as there seems to be room for improvement in customer service.

Member Since September 2024

Listing Id 562028

Contact Info

5475 NW Beaver Dr, Johnston, IA 50131
(515) 371-0896
Lead Smart Rating :
5.6/10.0

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Listing location

5475 NW Beaver Dr, Johnston, IA 50131

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Reviews

Rita Moore

3 months ago

Very happy with the technician and happy with the service.

Van Dickens

3 months ago

I was very disappointed when Ultimate charged my HOA $41,800.00 for the January snow pushes. Granted, it was a major snow, but they charged us every time the snow accumulated 2 inches instead of waiting for the storm to subside. After 8 “pushes,” during and after the storm, that’s the charge they came up with. We disputed the charge, and they lowered it somewhat, but I’ll never trust them again. They are no longer our vendor and I do not recommend them. They will ultimately overcharge you.

Dawn Kirkman

7 months ago

The service was great and we highly recommend using them.

Danny Koss

10 months ago

Taking care of my lawn is very important to me as it is my sanctuary. I have always loved the color green, which is why I am impressed with Ultimate Lawn Service. I had attempted to manage my lawn’s health and appearance for 12 years but with little success. Finally, I decided to trust Ultimate Lawn Service, and it was the best decision I could have made. Over the years, I have seen significant improvement in the health of my grass, especially during the hot months. They know what they are doing when it comes to lawns, and I trust them completely.

Grant

10 months ago

Hired to aerate my lawn. Good communication, friendly and did a great job aerating and cleaned up afterwards.

Nicole Mckillip

10 months ago

Ultimate lawn service did a great job on our new landscaping. Ricky helped pick the brick and rock that looks good with our house. We are so happy with the changes they made and it was done in a timely manner!

Sam Charnetski

10 months ago

This is my first lawn growing season with Ultimate and they have done a fantastic job – my lawn has never looked better. They are also flexible with being able to come mow if life gets in the way. Ultimate also handles our snow removal and reliably show up every time! Christen, my main point of contact, is responsive and makes sure my inquiries get to the right people promptly.

Joel

10 months ago

bad service

Jeannie Whetstone

11 months ago

I thought I had paid for 5 treatments up front. But I keep getting invoices monthly stating I owe them. I tried calling once, no response. I have emailed and no response. I have received 3 of the 5 treatments. We’ll see if I get the last 2 and if they’ll try to collect, again, for those.

Jerry Van Horne

a year ago

Never returned my call