B & L Landscaping Contractors LLC in St. Charles, Illinois 60174

B & L Landscaping Contractors LLC

25 S 13th Ave, St. Charles, IL 60174

3.4 (11 reviews)

Overview:
B & L Landscaping Contractors LLC is a landscaping service provider located in St. Charles, IL. The company focuses on various landscaping needs, including design, installation, and garden maintenance. With over 11 reviews, it has established itself in the local landscaping market.

Services Provided:
– Landscape design and installation
– Garden maintenance
– Tree and shrub removal
– Hardscape repairs
– Consultation for landscaping options

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (630) 377-2700

Customer Reviews and Sentiment:
B & L Landscaping Contractors LLC has a mixed review rating overall:

Google Reviews: 3.4 stars based on 11 reviews.

Positive feedback emphasizes the professionalism, courteous service, and quality of work provided by the company.

Examples of positive reviews include:
“Matt is great and have used them for multiple projects. Priced competitively and continually do great work.” – Seth Lancaster
“We had B & L Landscaping… Matt was wonderful, gave us a lot of options and worked within our budget.” – Denice Koulback
“The crew was very timely, courteous, and professional.” – bob werneth

However, there are significant complaints regarding communication and follow-up issues:
“They don’t call back!… very in-professional.” – Patty Burnett
“After waiting a week for the designer… no callback from Matt.” – Troy Jones

Review Summary:
Positive Sentiments: Professional service, competitive pricing, good communication in some instances, timely and courteous crew, and high-quality landscaping work.
Negative Sentiments: Issues with lack of follow-up, communication, and inconsistent service quality.

Additional Ratings:
Total Lead Smart Rating: 6.3/10
This rating reflects the overall customer satisfaction, quality of services, but is tempered by the number of mixed reviews and customer dissatisfaction with communication.

Conclusion:
B & L Landscaping Contractors LLC offers a range of landscaping services in St. Charles, IL, and is praised for its professionalism and quality work. However, potential customers should be cautioned by the mixed reviews and instances of poor communication, which may affect their overall experience with the company.

Member Since September 2024

Listing Id 597600

Contact Info

25 S 13th Ave, St. Charles, IL 60174
(630) 377-2700
Lead Smart Rating :
6.3/10.0

Get A Quote Claim

Listing location

25 S 13th Ave, St. Charles, IL 60174

Get Direction

Reviews

Seth Lancaster

2 years ago

Matt is great and have used them for multiple projects. Priced competitively and continually do great work.

Denice Koulback

3 years ago

We had B & L Landscaping totally re-do our very overgrown landscaping. Matt was wonderful, gave us a lot of options and worked within our budget. He and his staff were very courteous, timely and professional. We would HIGHLY recommend B & L for all your landscaping needs.

Gayle

4 years ago

Working with Matt Porter was a positive experience, from the initial consult where he shared design ideas, through the installation, Matt was available and easy to work with. The men that did the installation Showed up early and were polite hard workers that were willing to go the extra distance to please a customer! Thank you Harlo, Frank, Angel and everyone that helped, we are very pleased with your work!

bob werneth

4 years ago

We had B&L re-do the landscape around the entire front of our home. Matt did a great job of suggesting various plants/shrubs and came up with a really nice plan. The crew was very timely, courteous and professional. The work was done on time and and turned out beautifully. They accidentally broke one of lighting wires and came back quickly the next day to fix it. I would definitely recommend and use B&L in the future.

Linda Shields

4 years ago

They did a great job on the yard. It did take a couple of calls to get the quote but was so worth it. they even did some hard scape repairs as well. very professional, quick and price fairly

Donna Steward

4 years ago

B&L Landscaping did a great job of removing trees and evergreens. I definitely recommend them.

Fresco Cortez

5 years ago

Sloppy work. I paid for my yard to look the same..smh

Patty Burnett

6 years ago

They don’t call back! Matt Porter came out to review our needs….never to be heard from again. Called their office and no help – very in-professional.

Troy Jones

7 years ago

I called to have a total redesign of my front yard. Matt came out and provided a few ideas and took pictures and said he would have his designer come out in a couple of days to look at the yard. After waiting a week for the designer to come out we called and left a message for Matt to call us. It’s now been 2 weeks with no designer and no callback from Matt. It takes very little effort to pick up the phone and have a conversation, even if you are busy. We’ve moved on and found another company with a higher level professionalism.