Landcare And Lawn Maintenance, Inc

Overview:
Landcare And Lawn Maintenance, Inc is a landscaping service located in McHenry, IL. The company provides a range of lawn care and maintenance services, focusing on customer satisfaction and quality workmanship.

Services Provided:
Lawn maintenance, landscaping, planting, customer service, and project management.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (847) 629-5558
Website: https://landcareandlawnmaintenance.com/

Customer Reviews and Sentiment:
Landcare And Lawn Maintenance, Inc has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 17 reviews.

Positive feedback highlights the company’s professionalism, quality of service, and responsiveness. Customers have praised the team’s efficiency and the pleasant demeanor of employees.

Examples of positive reviews include:
“Jen, the office manager is the best! – always listens to our needs…” – Maggie Kowalik
“The work was done on time and to perfection…” – William King
“Incredible service! The team is very professional…” – Josh Havens

Negative sentiments stem from poor customer service experiences and issues with service guarantees.

Examples of negative reviews include:
“Worst customer service. Never let them do your lawn.” – Mustafa Obaidi
“Only 30 day guarantee on perennials… Shop around for a company that will guarantee their products!” – Elaine Gates
“I trusted this guy and I am still waiting for payment from 2 years ago.” – Greg Higham

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, efficient service, good customer service.
Negative Sentiments: Poor customer service experiences, limited service guarantees, unresolved payment issues.

Additional Ratings:
BirdEye: 3.6 stars based on 17 reviews, reflecting a mix of satisfaction and disappointment.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years regarding unresolved payment issues.
Total Lead Smart Rating: 5.5

Conclusion:
Landcare And Lawn Maintenance, Inc presents a variable choice for landscaping services in McHenry, IL. While many customers commend their professionalism and quality of work, potential clients should consider the mixed reviews and past customer service issues before making a decision.