Pope Landscaping

Overview:
Pope Landscaping is a family-run landscaping business located in Carol Stream, IL. They offer a variety of landscaping services, including lawn care and snow removal. The company has been in operation for generations, emphasizing quality workmanship and a commitment to customer satisfaction.

Services Provided:
– Lawn care
– Snow removal
– Landscaping design

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (630) 682-9170
Website: www.popelawn.com

Customer Reviews and Sentiment:
Pope Landscaping has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 7 reviews.

Positive feedback highlights the company’s good communication, quality of work, and responsiveness. Customers appreciate the owner, John Pope, for being accommodating and personable.

Examples of positive reviews include:
“Very good communication and does an excellent job every time.” – Mark Whitaker
“I needed a landscaper on short notice… and his crew was quick and did a wonderful job.” – Nikki Peterselli
“A family run business that’s been around for generations.” – Sam Miskie

However, some negative feedback notes a lack of follow-through and difficulty in communication. One reviewer expressed frustration with the owner’s brief visit and unreturned follow-up.

A complaint stated:
“I will have the girls put something together and send it over. That was the last I heard from him.” – Eric McFadden

Review Summary:
Positive Sentiments: Good communication, quality of work, responsive customer service, personable staff.
Negative Sentiments: Issues with follow-ups, difficulty reaching by phone, inconsistent availability.

Additional Ratings:
BirdEye: 4.0 stars based on 7 reviews, indicating similar sentiments of customer satisfaction mixed with some concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There is one complaint on record regarding communication issues.
Total Lead Smart Rating: 6.0

Conclusion:
Pope Landscaping is a reputable choice for landscaping services in Carol Stream, IL, valued for their commitment to quality and customer engagement. However, potential clients should be aware of the mixed reviews and occasional communication challenges when considering their services.