Rustic Ridge Landscape & Irrigation

Overview:
Rustic Ridge Landscape & Irrigation is a landscaping company located in Twin Falls, ID, specializing in various landscaping services. With a focus on quality service and customer satisfaction, they cater to both residential and commercial clients.

Services Provided:
– Landscape design and installation
– Sprinkler system installation and maintenance
– Lawn care and maintenance
– Irrigation system services

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (208) 933-4774
Website: https://rusticridgelandscapes.com/

Customer Reviews and Sentiment:
Rustic Ridge Landscape & Irrigation has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 26 reviews.

Positive feedback highlights excellent service, communication, and professionalism. Customers have been particularly happy with the quality of work and the crew’s dedication.

Examples of positive reviews include:
“Great people. Great service.” – Jason Sappenfield
“They were amazing. Excellent communication and wonderful service.” – Erika Villanueva
“Professional, great job, Highly recommended!” – Jered Winfrey

However, complaints include issues with communication and customer service. Some customers have expressed frustration over responsiveness and unprofessional behavior.

Examples of negative reviews include:
“I do not recommend their services.” – McKay Wilkerson
“Not a single response… can’t believe how hard it is to get someone out to give a quote.” – Dean Hansen

Review Summary:
Positive Sentiments: Quality work, excellent communication, professional staff, and responsive service.
Negative Sentiments: Issues with responsiveness and some customer service experiences being unsatisfactory.

Additional Ratings:
BirdEye: 4.1 stars based on 26 reviews, consistent with mixed customer experiences.
Better Business Bureau (BBB): The business has no accreditation and a rating of NR (No Rating). There are multiple complaints regarding communication issues.
Total Lead Smart Rating: 6.5

Conclusion:
Rustic Ridge Landscape & Irrigation provides solid landscaping services in Twin Falls, ID. While many customers praise their quality and professionalism, potential clients should be cautious of reported communication issues before proceeding.