Greenskeeper Landscape & Excavation LLC in Idaho Falls, Idaho 83401

Greenskeeper Landscape & Excavation LLC

3100 N Wright Rd, Idaho Falls, ID 83401

3.8 (13 reviews)

Overview:
Greenskeeper Landscape & Excavation LLC is a landscaping company located in Idaho Falls, ID. They specialize in a variety of landscaping services, including lawn care, sprinkler installation, and excavation work, serving both residential and commercial clients.

Services Provided:
– Lawn care
– Sprinkler system installation
– Edging
– Sod installation
– Excavation services
– Landscaping design

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Saturday: 10 AM to 4 PM
Closed on Sundays

Contact Information:
Phone: (208) 244-0233
Website: https://www.greenskeeperidahofalls.com/

Customer Reviews and Sentiment:
Greenskeeper Landscape & Excavation LLC has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 13 reviews.

Positive feedback highlights the company’s responsiveness, quality of work, and professionalism. Customers have appreciated the excellent communication and affordability of services.

Examples of positive reviews include:
“Excellent Team. Very responsive, good communication, on time & polite.” – MJ Heckart
“They just put our new landscaping in and did a fantastic job.” – Brad Scott
“Greenskeeper Landscape in Idaho Falls does the best work!” – Lindsey Anderson

Negative feedback often revolves around issues with customer service, project scheduling, and lack of follow-up.

Examples of negative reviews include:
“I had a friend who used these guys for a sprinkler installation job that ended very poorly.” – Candace Simon
“Receptionist is VERY rude! I guess you lost my business!” – Janice Engle Willcoxon

Review Summary:
Positive Sentiments: Good communication, responsiveness, quality workmanship, affordable pricing.
Negative Sentiments: Poor customer service, appointment scheduling issues, unfulfilled promises.

Additional Ratings:
BirdEye: 3.8 stars based on 13 reviews, reflecting a similar mix of satisfaction and dissatisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 5.6

Conclusion:
Greenskeeper Landscape & Excavation LLC stands out for its quality landscaping and excavation services in Idaho Falls, with commendable responsiveness and professionalism. However, potential clients should be cautious of noted customer service issues and scheduling challenges before engaging with the company.

Member Since August 2024

Listing Id 560400

Contact Info

3100 N Wright Rd, Idaho Falls, ID 83401
(208) 244-0233
Lead Smart Rating :
5.6/10.0

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Listing location

3100 N Wright Rd, Idaho Falls, ID 83401

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Reviews

Candace Simon

10 months ago

I had a friend who used these guys for a sprinkler installation job that ended very poorly. They just didn’t finish the job. They were supposed to bring back dirt to fill in the low spots so a pool of water didn’t form and the pipes didn’t freeze but they never showed up. The pipes did end up freezing and they wouldn’t answer his calls and ended up having to fix them himself. He still has never gotten a call back. You would think for what they charge for their service they would at least give you a call back.

Matt Landon

11 months ago

Excellent to work with!

David Picanco

2 years ago

Great to work with.

Christine Adams

2 years ago

Called to schedule a bid for paver patio knowing in advance that this year would be booked. My intention was to get our project on the books for next summer. I was treated as if I was an annoyance and not given the chance to schedule. Too bad for them because I have a nice amount saved as it is a large project.

Douglas Johnson

3 years ago

They have earned my trust and my business

Janice Engle Willcoxon

3 years ago

receptionist is VERY rude! I guess you lost my business!

Dana Bucher

4 years ago

We have had Greenskeeper install our sprinkler system, edging and sod. We have been happy with their work and prices. The only reason I give 4 stars is that they are always booked out months in advance. That is awesome for their business and a reflection of how good they are, but frustrating when we want something done sooner! Excellent work for the price though.

MJ Heckart

5 years ago

Excellent Team. Very responsive, good communication, on time & polite . Cost better than competitors

Brad Scott

7 years ago

Justin and his team do great work. They just put our new landscaping in and did a fantastic job. They were easy to work with, easy to contact, affordable, and got the job done in a timely manner. They cleaned up everything after they were done and left everything looking great.

Lindsey Anderson

8 years ago

Greenskeeper Landscape in Idaho Falls does the best work! I have hired them for a few projects for my personal home to do some landscaping and a few rentals that were in need of some excavation work. Hire them. You won’t regret it!