Exclusive Landscaping

Steve Bohmann

2 weeks ago

Couldn’t imagine any service being worse! Stuck with them due to poor property management at Del Webb Sunbridge. Most likely upset that I complained that our strip of back yards was neglected in any type of landscaping services that we were supposed to be receiving, this was the result of their corrective action. Castle Management has been aware of the horrific job exclusive was doing in our Del Webb Sunbridge community for as long as I have resided here so it is also part to blame on Castle Management. I have personally had to purchase lawn maintenance equipment to do what they are being paid to do. After cutting myself for about the seventh time and suffering from major bug and fire ant attacks due to the ignored area of my property I made another angry complaint to our mismanagement office (Castle Group). Someone from exclusive came and pretty much bulldozed the entire are so now after rains we have washouts and major dirt exposure where nothing but weeds will return. Aside from this they barely maintain lawns with the best looking yards being maintained by the owners despite living in a retirement community where landscaping and yard maintenance are supposed to be taken care of. These pictures were taken immediately after the guy on the mower destroyed the yard space. As this now requires extensive work we will be looking at taking legal action agains Pulte for their land development discrepancies, Castle Management for failure to represent homeowners properly and allowing Exclusive to get away with substandard and unsatisfactory service on an ongoing basis. There is no excuse for what appears to be a retaliatory act and what is expected to be service by self proclaimed professionals. Weed pullers don’t bend over to pull weeds, widely spray weed killers affecting the plantings, can’t seem to do a good job of cutting, excessive use of weed trimmers instead of mowers. What landscaping company doesn’t use regular lawn mowers? This company finally lost its exclusive rights to private landscaping because they consistently charged three times or more in comparison to other companies. Our cost of removing 6 inches of soil to cut and cap an irrigation line was $195. This consisted of a one minute dirt removal, quick cut of a line and gluing on a 1/2 cap. Simply taking advantage of people in a 55+ retirement community who may not be capable of digging, planting and maintaining their own yards. Overall a bad company with careless employees and no supervision with quality standards. That is except for all of the attention they give to the sales office and main road to impress potential buyers. News Flash… potential buyers can see the lack of maintenance to resident yards and this out doing the work themselves!

Rios Ad

3 weeks ago

It is more than outrageous that they have fired excellent workers for unrealistic comments and for meaningless things and in their company they have employees of supervisors engaging in this type of behavior, drinking alcohol in their official vehicles and working hours and riding on dangerous machines such as they are. the Mower and using tools with sharp blades, which can cause tragedies or accidents in the properties that this company makes, with children and people around them, it is a shame of company since these individuals have them as “supervisors” when they do not even set an example, it is super Sad What you see in that company and the properties, they throw disasters for behaviors like those that use the working hours for their vices And the tenants paying for those services They are literally thieves at the same time Lack of respect And if those are the supervisors and the corporation of this company does not take this into consideration and they do not take action on the matter with everything and evidence I regret to leave you my review of this company I recommend you not to take it into consideration or option get better companies for your properties it is not recommended for me I give it a minus -100 It is more than outrageous that they have fired excellent workers for unrealistic comments and for meaningless things and in their company they have employees of supervisors engaging in this type of behavior, drinking alcohol in their official vehicles and working hours and riding on dangerous machines such as they are. the Mower and using tools with sharp blades, which can cause tragedies or accidents in the properties that this company makes, with children and people around them, it is a shame of company since these individuals have them as “supervisors” when they do not even set an example, it is super Sad What you see in that company and the properties, they throw disasters for behaviors like those that use the working hours for their vices And the tenants paying for those services They are literally thieves at the same time Lack of respect And if those are the supervisors and the corporation of this company does not take this into consideration and they do not take action on the matter with everything and evidence I regret to leave you my review of this company I recommend you not to take it into consideration or option get better companies for your properties it is not recommended for me I give it a minus -100

Fabio Borges

3 weeks ago

Please tell your guys . Dont drop the leaves on my front yard please. Had to blown back to the road a and looks ugly and dirty

Louise C

4 weeks ago

Like many others have said Im stuck with this awful company due to my HOA having a contract with them. If I could Id fire them on the spot. Ive reported 7 problems with their landscaping and it took them 6 weeks to fix one. Ive crispy brown dead trees, that they say are alive because they are responsible to replace them and they obviously dont want to. Ive ponding water in my yard from their poor irrigation and grading that has rotted out the vegetation in the area of pooling water. I reported all of this but nothing has been done, so it all keeps rotting and dying away. Awful company that doesnt want to do what they are paid to do.

Gaston Moons

a month ago

Absolute trash of a company. They drive through neighborhoods like they own the place. They do a poor job, for the name you would think more of it.

Nate Carlson

3 months ago

I have seen a huge improvement in safety, quality, and customer service under the new management team. Shoutout to Ian B, Ryun J, and Sean D!

Tony Goodman

3 months ago

Exclusive Landscaping stands out for its genuine dedication to client satisfaction. With their unwavering commitment to quality, quick responsiveness, and adept problem-solving abilities, they emerge as the top choice for all landscaping requirements. Heartfelt appreciation to Ian and the team at Exclusive Landscaping for turning my yard into a vibrant sanctuary! For dependable landscaping solutions, I highly suggest contacting Exclusive Landscaping. Their service will exceed your expectations!

Charlie Ann Aldridge

3 months ago

Ryun Jack is by far one of the best account manager/branch I have worked with in 31 years as a CAM. He is communicative, dedicated, pays attention to the budget he is working in, strives to provide the best product, responsive to concerns and complaints and is always willing to meet with the client/CAM. If I leave him a voice mail, I know that even if he is heading home for the day, he will return my call the same day. If you have a nightmare of a project that no one else can get under control and looking good, call Exclusive and ask for Ryun Jack. He will not disappoint you. He has turned three properties around in the last three years. Properties that were difficult and complex.

Lissy Berrios

3 months ago

Love how Ruben has our community looking!!! Terrace Ridge, Davenport fl ♥️

Maga Agui

3 months ago

Friendly, quick and exactly as expected. They did a great job. Would recommend