Escape Turf, Nursery & Landscape Design

Overview:
Escape Turf, Nursery & Landscape Design is a landscaping company located in Hialeah, Florida. They specialize in landscape design, nursery services, and providing a variety of plant options to enhance outdoor spaces. With a focus on customer service and quality workmanship, Escape Turf has become a notable choice for residents in the area.

Services Provided:
– Landscape Design
– Nursery Services
– Plant Sales
– Customer Consultation

Hours of Operation:
Monday to Friday: 9 AM to 6 PM
Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (786) 261-5530
Website: http://escapeturf.com/

Customer Reviews and Sentiment:
Escape Turf has received mixed reviews on various platforms:

Google Reviews: 4.2 stars based on 23 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and customer service. Customers have appreciated the friendly staff and fair pricing.

Examples of positive reviews include:
“Evelyn was super friendly and knowledgeable…Her pricing was incredibly fair and the quality of her work was superb.” – Mariano Guerrier
“Had my front yard done, simple but beautiful…they did a great job.” – Grissel Arnay

However, there are several negative comments regarding unprofessional behavior, inconsistent service, and safety concerns.

Examples of negative reviews include:
“Stay away from these unprofessional people.” – Crush SC300
“Every time I call they hang up in my face.” – PreciousYou Skincare

Review Summary:
Positive Sentiments: Professionalism, quality of work, friendly staff, fair pricing, and a beautiful outcome.
Negative Sentiments: Unprofessional behavior, safety concerns, and poor communication.

Additional Ratings:
BirdEye: 4.2 stars based on 23 reviews, reflecting a trend of customer satisfaction that is occasionally countered by negative experiences.
Total Lead Smart Rating: 6.5/10. This rating accounts for the mixed reviews, with positive sentiments outweighing the negatives but still indicating areas for improvement.

Conclusion:
Escape Turf, Nursery & Landscape Design is a viable option for landscaping services in Hialeah, FL, celebrated for their quality work and friendly service. However, potential customers should be cautious of the inconsistencies and unprofessional reviews before engaging their services.