Unique Landscape Management in Windsor, California 95492

Unique Landscape Management

930 Shiloh Rd, Windsor, CA 95492

4.4 (8 reviews)

Overview:
Unique Landscape Management is a landscaping company located in Windsor, CA. The company specializes in various landscaping services, including irrigation solutions, lawn installation, and maintenance.

Services Provided:
– Irrigation system troubleshooting
– Lawn installation
– Lawn maintenance
– Weed control
– Landscape design

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (707) 542-0960
Website: http://uniquelandscapemanagement.net/

Customer Reviews and Sentiment:
Unique Landscape Management has a mixed to positive reception based on the available reviews:

Google Reviews: 4.4 stars based on 8 reviews.

Positive feedback highlights the company’s professionalism, effective communication, and ability to solve problems. Customers praised Humberto and his team for being detail-oriented and adhering to budgets.

Examples of positive reviews include:
“Humberto was quick to figure out an irrigation problem we were having…” – P Wilfong
“Worked within our budget, on-time, detail oriented…” – Deanna Heibel
“Great service. They installed grass, sprinklers and a gravel pit area. Beautiful job.” – Brian Hageman

However, there was significant negative feedback regarding inconsistent service and poor customer responsiveness, leading to unresolved issues.

Example of negative review:
“Unique Landscape is not responsive and provides very poor customer service.” – Justin M

Review Summary:
Positive Sentiments: Professionalism, detail-oriented work, effective communication, cost-sensitive solutions.
Negative Sentiments: Inconsistent service quality, lack of responsiveness, unresolved service complaints.

Additional Ratings:
BirdEye: 4.4 stars based on 8 reviews, reflecting a similar trend of customer satisfaction with noted issues.
Better Business Bureau (BBB): The business has a profile but is not accredited; the rating is NR (No Rating).

Total Lead Smart Rating: 6.5

Conclusion:
Unique Landscape Management offers a range of landscaping services in Windsor, CA, with many customers commending their professionalism and problem-solving capabilities. However, potential clients should consider the mixed reviews, especially concerning service consistency and communication challenges.

Member Since September 2024

Listing Id 607206

Contact Info

930 Shiloh Rd, Windsor, CA 95492
(707) 542-0960
Lead Smart Rating :
6.5/10.0

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Listing location

930 Shiloh Rd, Windsor, CA 95492

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Reviews

P Wilfong

a month ago

Humberto was quick to figure out an irrigation problem we were having and solved it while taking the time to help us understand it fully. Definitely will work with Unique/Humberto again. Folks who assist with scheduling appointments very friendly and professional also.

Edmund Uchenna

a year ago

Awesome service, very professional.

Deanna Heibel

2 years ago

Humberto and his crew was great to work with! Worked within our budget, on-time, detail oriented, clean up after each day of work was wonderful! Highly recommend hiring Unique Landscape Management!

Justin M

3 years ago

I used Unique Landscape for over a year. Initially they were good and I was happy with Unique Landscape. But as I’ve experienced with other companies, over time, the service gets worse and they start to cut corners. For the last few months, they had not sprayed for weeds in the areas required. Suddenly, my entire driveway was full of weeds and no longer looking good. When I mentioned this to the employees, they decided to weed wack all the weeds including those next to my house. Due to this, they caused weed/plant debris to go all over the side of the house and into the paint. They had also missed an entire section behind my barn. When I mentioned it to the employees, they were only able to get to some of the missed area, and what they got to included damage to my shed from the weed wacker. When they finished two weeks later I noticed they had been hitting the barn for some time. After informing Humberto, the business owner/manager, of the situation, he said he would contact me next week (I notified him on a Friday) and come by personally and take a look at the issues. I never heard from Humberto once, and he never came by for over a week. During the last maintenance, I had one of their employee’s weed wack right into my young Lemon Tree. He took out almost all the bark around a whole section of the tree. Unique Landscape is not responsive and provides very poor customer service. The overall quality is not good as well. They continue to have different employees come to the house week after week. Due to this they do not inform them of what needs to be done specifically at my house, per the contract. And in the end they miss much of what needs to be done. Since then I have cancelled my service. Justin

Brian Hageman (BlindsideBrian)

4 years ago

Great service. They installed grass, sprinklers and a gravel pit area. Beautiful job. Humberto was honest and quick to respond to any questions or concerns.

Sadie J Pettit

10 years ago

Forward-thinking and cost-sensitive. Actively looked for ways to save our business money. Forecast possible problems and designed preemptive solutions. Highly recommended.