True North Landscapes in Santa Rosa, California 95405

True North Landscapes

1285 Petaluma Hill Rd A, Santa Rosa, CA 95405

3 (8 reviews)

Overview:
True North Landscapes is a landscaping company located in Santa Rosa, CA. They provide various landscaping services, including tree work, maintenance, and general landscaping tasks.

Services Provided:
– Tree pruning
– Landscaping maintenance
– Leaf blowing

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (707) 978-2111
Website: http://www.truenorthlandscapes.com/

Customer Reviews and Sentiment:
True North Landscapes has received mixed reviews across various platforms:
Google Reviews: 3.0 stars based on 8 reviews.

The positive feedback highlights the responsiveness of staff, particularly in emergencies, and the professionalism of specific employees.

Examples of positive reviews include:
“Excellent staff! Especially Isabella Baker…that girl deserves a raise!” – Lynn Baker
“At the peak of the storm…Doug headed over at 5pm on a Sunday night.” – Chris Carnazzo

However, numerous complaints detail issues such as poor work quality, lack of respect for community noise ordinances, and unprofessional behavior.

Negative feedback includes:
“Sending workers to do leaf blowing at 3:30am… I had to call the cops.” – Lisa Worrall
“These guys are clueless and lazy… instead of picking it up they just blow it under the bushes.” – Edward Kent

Review Summary:
Positive Sentiments: Staff responsiveness, helpfulness during emergencies.
Negative Sentiments: Poor quality of work, lack of respect for community guidelines, unprofessional behavior by some workers.

Additional Ratings:
BirdEye: 3.0 stars based on 8 reviews.
Total Lead Smart Rating: 4.0

Conclusion:
True North Landscapes is a company that offers a range of landscaping services in Santa Rosa, CA. While some customers have praised their staff’s responsiveness and helpfulness in emergencies, the company faces significant criticism regarding work quality and adherence to community standards. Potential clients should weigh these factors before making a decision.

Member Since September 2024

Listing Id 593488

Contact Info

1285 Petaluma Hill Rd A, Santa Rosa, CA 95405
(707) 978-2111
Lead Smart Rating :
4.0/10.0

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1285 Petaluma Hill Rd A, Santa Rosa, CA 95405

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Reviews

Cody Bryant

2 months ago

One of their drivers has extreme road rage.

Lisa Worrall

3 months ago

Sending workers to do leaf blowing at 3:30am in a residential neighborhood is not only slave labor but against city and county noise ordinances. Yup, this is after I asked them nicely multiple times to adhere to appropriate hours of operation. A few weeks ago I had to call the cops when we had the 3:30am leaf blower wake up call. Guess we will have to report them again and keep calling the cops. True North has demonstrated they have no respect for people who live in the community so how can they possibly care about customers, their employees, or their reputation.

Ashley Porter

8 months ago

In October of 2023 True North was tasked with major tree work at Solar Park Condos in Cloverdale CA. The pruning that was done was completely opposite of what was expected from such a large established company. One tree in particular in a private residence was cut so hard on one side it had to be professionally repaired by another company to ensure even regrowth. True North also left debris in multiple units and dead pruned branches in other trees that were worked on. This is a very unfortunate circumstance for the Complex, and was not handled well. As a 20 year industry professional, and established Cloverdale community member I can not recommend this company.

Lynn Baker

11 months ago

Excellent staff! Especially Isabella Baker…that girl deserves a raise!

Edward Kent

a year ago

These guys are clueless and lazy. They trim bushes and then instead of picking it up they just blow it under the Bushes. Mowing grass in the rain…

Chris Carnazzo

2 years ago

In October 2021, the entire bay area experienced a rainstorm so powerful, they called it a “bomb cyclone.” At the peak of the storm, I received a call from our new tenant. Water was accumulating in the landscaping and threatening to spill over into our brand new building. Lucky for us, Doug headed over at 5pm on a Sunday night. In the pouring rain, he was able to find and unclog a key drain. Within minutes, the water receded. The tenant was very thankful, which encouraged me to write this review. I guess you never know who can rely on until an emergency comes along.