U.S. Lawns – Little Rock North in Little Rock, Arkansas 72118

U.S. Lawns – Little Rock North

12713 MacArthur Dr, North Little Rock, AR 72118

2.4 (9 reviews)

Overview:
U.S. Lawns – Little Rock North is a landscaping service located in North Little Rock, AR. The company offers a range of landscaping services primarily focused on lawn care.

Services Provided:
Lawn mowing, landscaping maintenance, mulching, yard cleanup, irrigation management.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (501) 803-4447
Website: https://uslawns.com/locations/ar/north-little-rock/

Customer Reviews and Sentiment:
U.S. Lawns – Little Rock North has received predominantly negative reviews across various platforms:

Google Reviews: 2.4 stars based on 9 reviews.

Examples of negative reviews include:
“It actually looks worse than it did before they got here.” – Tonya Book
“This company fell short again and again.” – Patrick Young
“If I could give a negative 1 I would.” – Brittany Kimbrough

Positive feedback is scarce, though one reviewer mentioned, “Good pay nice people.” – cj hynum.

Review Summary:
Positive Sentiments: Good pay and friendly staff.
Negative Sentiments: Poor service, missed appointments, lack of communication, and unsatisfactory lawn care results.

Additional Ratings:
BirdEye: 2.4 stars based on 9 reviews, reflecting significant dissatisfaction among customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 3.5/10
This rating reflects the overwhelming negative sentiment derived from numerous complaints regarding their service quality and reliability.

Conclusion:
U.S. Lawns – Little Rock North struggles to meet customer expectations, facing criticism for unreliable service and poor communication. Potential clients should be cautious and consider these factors before engaging their services.

Member Since September 2024

Listing Id 568101

Contact Info

12713 MacArthur Dr, North Little Rock, AR 72118
(501) 803-4447
Lead Smart Rating :
3.5/10.0

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12713 MacArthur Dr, North Little Rock, AR 72118

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Reviews

Tonya Book

3 years ago

It actually looks worse than it did before they got here. They don’t remove the leaves or mulch them; they blow the leaves into the trees along the property line and on a windy day, the wind blows the leaves back onto the grounds. Our cars are filthy after they leave. They blow over outdoor plants, ash trays, etc., and won’t pick them back up. Also, I’ve lived in many apartments over the years and this is the only time I’ve ever seen a landscaping company show up to an apartment complex at 9AM on a Saturday morning. It’s very inconsiderate to the residents.

Patrick Young

3 years ago

This company fell short again and again. There was always an excuse for their poor service such as manpower, equipment , loss of management personnel, etc. There have been several times when they have not shown up with no reasonable excuse. Example, waiting for mulch since March per contract and as of this writing (October) nothing except more excuses. We expected and deserved better service than this.

Greg Spalding

3 years ago

For some reason Stone Ridge apartment hires them to come out 2 times a week to mow grass that doesn’t need it. Gotta pay the bills I guess.

Manuel Gomez De La Cruz

5 years ago

Good company just horrible boss

Brittany Kimbrough

5 years ago

If I could give a negative 1 I would. They get paid to come out and claim they can not cut grass because it’s wet. That seems plausible when it’s raining. Not when your company set the irrigation system to cause it to still be wet when you come out….IF you come out. Three weeks straight they missed their appointments, come out and do a half ass job then say “Oh this part is wet. We can’t cut the rest of the day.” It’s ridiculous so if you have a business please go with someone else. They don’t care. We’ve called multiple times. We didn’t get a call back until it got to corporate. Even then they did enough to keep us quiet but it is out of hand.

cj hynum

8 years ago

Good pay nice people

davila gt

8 years ago

Great location.