Exotic Creations Landscaping & Maintenance in Lake Havasu City, Arizona 86404

Exotic Creations Landscaping & Maintenance

2185 Bombay Dr, Lake Havasu City, AZ 86404

3 (4 reviews)

Overview:
Exotic Creations Landscaping & Maintenance is a landscaping company based in Lake Havasu City, AZ. The business primarily offers landscaping services, including yard design and maintenance.

Services Provided:
– Yard design
– Landscaping maintenance
– Weeding services
– Installation of outdoor features, such as pavers and synthetic grass

Hours of Operation:
Monday to Sunday: 8 AM to 6 PM

Contact Information:
Phone: (928) 733-8061

Customer Reviews and Sentiment:
Exotic Creations Landscaping & Maintenance has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 4 reviews.

Positive feedback emphasizes the company’s knowledge, fast service, and helpfulness:
“Dean was very knowledgeable with our front yard design. Fast service and helpful.” – Cailee Bell
“Great customer service, would highly recommend!” – Tara S.

Negative feedback points to poor customer service and reliability issues:
“This is the worst company out there… They wasted our time.” – Ginny Lewon
“The worst customer service… absolutely unacceptable.” – Laura Gianola

Review Summary:
Positive Sentiments: Knowledgeable staff, helpful service, timely responses.
Negative Sentiments: Unreliable, poor communication, insufficient follow-up on services promised.

Additional Ratings:
BirdEye: 3.0 stars based on 4 reviews, reflecting the mixed satisfaction of customers with notable issues in service reliability.
Better Business Bureau (BBB): Not accredited.

Total Lead Smart Rating: 4.5

Conclusion:
Exotic Creations Landscaping & Maintenance is a landscaping service provider in Lake Havasu City, AZ, recognized for its knowledgeable staff and helpful service. However, potential customers should consider the significant negative feedback regarding reliability and customer service before making a decision.

Member Since September 2024

Listing Id 564951

Contact Info

2185 Bombay Dr, Lake Havasu City, AZ 86404
(928) 733-8061
Lead Smart Rating :
4.5/10.0

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Listing location

2185 Bombay Dr, Lake Havasu City, AZ 86404

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Reviews

Cailee Bell

6 years ago

Dean was very knowledgeable with our front yard design. Fast service and helpful, thank you for your expertise!

Tara S.

6 years ago

Came out on a Sunday and helped us with a vast bougainvillea , great customer service, would highly recommend!

Ginny Lewon

6 years ago

This is the worst company out there. They advertise “no job too small”. Dean came out to give us an estimate on some landscaping outside our house. We were going to have an area for the barbecue done with pavers. A court yard put in the front, Dean said his dad would design because we had two areas we were thinking of and he would send us the photos that he did on his computer program so we could decide which one we wanted. We were going to have synthetic grass installed all around our pool and also a putting green. We decided to start with the barbecue area first. Dean was supposed to come several times to pick up a check for the deposit. He even gave us dates and times. He wasted our time because he was a no-show and did not call. This was the beginning of May. It went on till the end of May. I was curious what the reason was why they didn’t want the job. I called Dean and left a voicemail. He text me back who is this. Very unprofessional. He did not want to talk on the phone. Again, don’t waste your time with this company they sure know how to waste your time. I would like to give it -5 stars

laura gianola

6 years ago

We had our front yard weeds pulled by Exotic Creations Landscaping with a promise of 6 month warranty. Less than 3 months later our weeds are back full force. We’ve been calling Gary almost every week to try and get in touch since around Memorial Day with no answer. I was able to reach his son who was helping out a couple weeks ago with a promise of a call back yet am still waiting. Again this week I called and left a voicemail and called again today with no answer. If I could leave 0 stars I would. This is the worst customer service and will certainly never be getting any more service from more nor any recommendations. Since they are not on yelp this is the next best review I can leave so as to hopefully not have any more customers left high and dry like myself. It’s absolutely unacceptable.