Main Street Landscape CO. in Lebanon-TN, Tennessee 37087

Main Street Landscape CO.

1312 W Main St, Lebanon, TN 37087

3.5 (8 reviews)

Overview:
Main Street Landscape CO. is a landscape design company located in Lebanon, TN. They specialize in various landscaping services, including installation and maintenance of plants, irrigation systems, and custom landscape planning.

Services Provided:
Landscape design, installation of plants, sodding, irrigation system installation, customer consultation

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (615) 449-5323
Website: https://www.mainstreetlandscapecompany.com/

Customer Reviews and Sentiment:
Main Street Landscape CO. has received mixed reviews across various platforms:
Google Reviews: 3.5 stars based on 8 reviews.

Positive feedback highlights the quality of work and effective communication from some customers.

Examples of positive reviews include:
“Quality work. Willing to address any concern.” – Jackie Cannon
“We couldn’t have asked for anything more.” – Josh McCain

Negative feedback points to significant issues regarding customer service and follow-through, with some customers feeling scammed or ignored.

Examples of negative reviews include:
“They kept giving us the runaround and finally stopped answering our calls.” – Anna Sudberry
“They are not returning our calls or emailing us back after weeks.” – Monica Beere

Review Summary:
Positive Sentiments: Quality work, effective communication, ongoing supervision during projects.
Negative Sentiments: Poor customer service, lack of follow-up, unresolved issues after service delivery.

Additional Ratings:
BirdEye: 3.5 stars based on 8 reviews, suggesting a similar trend with mixed customer experiences.
Total Lead Smart Rating: 5.4

Conclusion:
Main Street Landscape CO. has displayed a mix of commendable landscaping skills, noted by some satisfied customers, alongside serious complaints regarding their customer service and reliability. Prospective clients may want to weigh the positive experiences against the significant concerns raised before engaging their services.

Member Since September 2024

Listing Id 566780

Contact Info

1312 W Main St, Lebanon, TN 37087
(615) 449-5323
Lead Smart Rating :
5.4/10.0

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1312 W Main St, Lebanon, TN 37087

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Reviews

jackie cannon

2 months ago

Quality work. Willing to address any concern.

Anna Sudberry

7 months ago

Incredibly disappointed and confused as to how this company is still in business. They came out to fix a few exterior lights and ALL of them blew the next day after a new one was installed. They refused to come back and warranty their work. We called for weeks begging (literally begging!) them to come fix what they destroyed. They kept giving us the runaround and finally stopped answering our calls. Complete scammers. They were paid over $450 to leave us in far worse shape than they came. We’re now having to pay another company to fix what they broke! Do business with anyone else.

Josh McCain

3 years ago

We hired Main Street for quite a bit of landscaping – replacing old bushes, adding new ones, sodding the back yard, adding irrigation, etc. They created plans and provided drawings and a detailed, itemized quote. Once we approved it, they showed up when they said they would and worked long days for several days straight until the job was done. Ryan was constantly on site overseeing things and paying attention to every detail. Communication back to me was great and we just couldn’t have asked for anything more. I would definitely hire them again and recommend them to anyone.

Sam Demme

3 years ago

They never returned my call.

troy brown

4 years ago

Friendly

Monica Beere

4 years ago

Terrible service! Several months ago we had this company come out to put together a plan for landscaping around our house. We approved the draft and had everything set up for them to come out. The date they promised us to begin landscaping has long passed and they are not returning our calls or emailing us back after weeks of us trying to get in touch with them. We wanted landscaping in by this fall and most other landscaping companies are already booked up- so now this pushes us back to spring. We are so disappointed that they have such poor customer service and have not lived up to their word.