Custom Outdoor Solutions

Overview:
Custom Outdoor Solutions is a landscape design company located in Lee’s Summit, MO. The business specializes in creating outdoor living spaces, including patios, decks, and landscaping projects.

Services Provided:
– Landscape design
– Patio installation
– Deck construction
– Outdoor living space creation
– Water features

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (816) 985-9855
Website: http://kansascityoutdoorliving.com/

Customer Reviews and Sentiment:

Custom Outdoor Solutions has a mix of positive and negative reviews across various platforms:

Google Reviews: 4.1 stars based on 9 reviews.

Positive feedback highlights the company’s professional service, quality workmanship, and responsiveness. Customers appreciated the creativity and the exceeding of expectations in their project outcomes.

Examples of positive reviews include:
“Just completed an amazing new patio, deck and landscaping project… Ben and his team were great to work with, always professional…” – Debbie Stanley
“The craftsmanship was amazing and fun to watch being built.” – Andy Shane

However, there are complaints regarding communication and project completion, with one reviewer expressing dissatisfaction with the completion of a project and lack of communication.

Examples of negative reviews include:
“The idiots that work here… selfish morons.” – Christian Moeller
“Never would return calls. Never finished the project.” – Lanette Rippeto

Review Summary:
Positive Sentiments: High-quality workmanship, professional behavior, creative ideas, and good customer interaction.
Negative Sentiments: Issues with communication, project completion, and customer service.

Additional Ratings:
BirdEye: 4.1 stars based on 9 reviews, reflecting a similar sentiment of customer satisfaction with some reported issues.
Total Lead Smart Rating: 6.5

Conclusion:
Custom Outdoor Solutions appears to be a reputable choice for landscape design in Lee’s Summit, MO, noted for their quality workmanship and professionalism. However, potential clients should be aware of the mixed reviews regarding communication and project management before making a commitment.