Maxwell Landscape Design in Fort Wayne, Indiana 46819

Maxwell Landscape Design

7616 Winchester Rd, Fort Wayne, IN 46819

3.7 (3 reviews)

Overview:
Maxwell Landscape Design is a landscape design company located in Fort Wayne, IN. They specialize in various landscaping services, prominently including the installation of garden planters and property maintenance.

Services Provided:
– Landscape design
– Garden planter installation
– Tree removal
– Drainage system installation and repair

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Closed on Saturday and Sunday.

Contact Information:
Phone: (260) 747-7575
Website: http://maxwelllandscapedesign.com/

Customer Reviews and Sentiment:
Maxwell Landscape Design has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights the quality of specific projects, such as the construction of elevated garden planters and effective drainage solutions. Customers have commended the craftsmanship and practicality of their designs.

Examples of positive reviews include:
“Maxwell built an elevated block garden planter for me and it turned out great.” – David Kammeyer

However, there are significant concerns related to customer service and communication, particularly regarding unreturned messages and disputes over property boundaries.

The complaint mentioned a lack of response from the company regarding tree removal issues that encroached upon a customer’s property, leading to dissatisfaction.

Review Summary:
Positive Sentiments: Quality craftsmanship, effective solutions, and attractive designs.
Negative Sentiments: Poor customer service, lack of communication, unresolved property disputes.

Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): N/A
Total Lead Smart Rating: 4.5/10

Conclusion:
Maxwell Landscape Design shows proficiency in landscape design and execution, particularly with garden installations and drainage solutions, as noted by satisfied customers. However, potential clients should consider the reported issues with customer communication and service responsiveness before engaging their services.

Member Since August 2024

Listing Id 551950

Contact Info

7616 Winchester Rd, Fort Wayne, IN 46819
(260) 747-7575
Lead Smart Rating :
4.5/10.0

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Listing location

7616 Winchester Rd, Fort Wayne, IN 46819

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Reviews

David Kammeyer

6 years ago

Maxwell built an elevated block garden planter for me and it turned out great. Now I can tend to my tomatoes without breaking my back. It also adds some attractive pool-side seating. In the process of setting up drainage for the planter, their foreman Jeff discovered that the perimeter drainage system for the swimming pool had been broken by a utility crew at sometime in the past. He fixed the system and attached the new planter’s drainage to it. This was a real bonus, as it corrected drainage problems around the pool decking that had been bothering me for years. Jeff was a clever guy and to top it off, they didn’t charge me a penny extra for the fix. Class company!

Lauren Kelly

6 years ago

I have tried to get a hold of someone at Maxwell multiple times and they will not return my messages. My neighbors hired Maxwell Landscape to remove a few trees on their property. Maxwell’s employees then went 15 feet over into our property, removing 4 of our trees. It was very obvious that it was our property at this point. I’ve reached out to Maxwell Landscape multiple times to try to figure out a solution to this issue (we lost 4 trees that their business took down and now have 4 stumps in our yard that Maxwell does not seem to think is their problem). Maxwell has not returned any of my phone calls and voicemails, and the receptionist was very rude when I explained our situation. Apparently common customer service does not apply to this company.