Southern Landscape in Austin-TX, Texas 78746

Southern Landscape

8907 Bee Cave Rd, Austin, TX 78746

4 (14 reviews)

Overview:
Southern Landscape is a landscape architect company located in Austin, TX, specializing in transforming outdoor spaces. With a focus on utilizing Texas native species, they aim to create aesthetically pleasing and functional landscapes.

Services Provided:
– Landscape design
– Native plant installations
– Garden maintenance
– Backyard rework

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (512) 263-8450
Website: https://www.southernlandscape.com/

Customer Reviews and Sentiment:
Southern Landscape has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.0 stars based on 14 reviews.

Positive feedback highlights the company’s ability to understand client needs and deliver remarkable landscaping solutions. Customers have praised their professionalism and effectiveness in landscape transformation.

Examples of positive reviews include:
“Southern Landscape is the best landscape contractor in Texas!” – Tobin Flinn
“Could not be happier with the work done by Southern Landscape.” – Sharon Hidalgo
“Thank you for your wonderful services and for keeping my garden in its best shape!” – Sara Rogers

Conversely, some reviews reflect significant dissatisfaction regarding communication and project execution, describing issues with design alignments and high proposals compared to initial discussions.

Examples of negative reviews include:
“This company lacks professionalism and ethics.” – Holly Varpness
“Be very careful working with Southern Landscape.” – Seth Nagle

Review Summary:
Positive Sentiments: Professionalism, quality of work, ability to transform landscapes, understanding of client needs.
Negative Sentiments: Poor communication, high project estimates compared to initial agreements, unresolved complaints.

Additional Ratings:
BirdEye: 4.0 stars based on 14 reviews, indicating a similar pattern of customer satisfaction and dissatisfaction with some aspects.
Better Business Bureau (BBB): The business is not accredited and currently holds a BBB rating of NR (No Rating), with no complaints filed in the past three years.
Total Lead Smart Rating: 5.7

Conclusion:
Southern Landscape demonstrates potential in delivering high-quality landscaping services in Austin, TX, garnering a loyal clientele base. However, prospective customers should consider the mixed feedback concerning communication and project cost estimates prior to engaging in services.

Member Since August 2024

Listing Id 530844

Contact Info

8907 Bee Cave Rd, Austin, TX 78746
(512) 263-8450
Lead Smart Rating :
5.7/10.0

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8907 Bee Cave Rd, Austin, TX 78746

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Reviews

Tobin Flinn

5 months ago

Jason and his team completely transformed my property with beautiful Texas native species suited perfectly for the land. Southern Landscape is the best landscape contractor in Texas!

Sharon Hidalgo

2 years ago

Could not be happier with the work done by Southern Landscape. We did a small backyard rework for my Mom and they have exceeded our expectations. Thank you to the team of experts that figured out how to have an oasis under a giant tree with roots! Thank you!

Julie H

3 years ago

We paid for a landscape plan that was not very good so never implemented. Not worth the expense. Bad mistake on our part.

Holly Varpness

3 years ago

I never write bad reviews, but I hope this one prevents someone from losing money from Southern Landscape. Last year, we got a preliminary design done by Colleen. She didn’t ask anything about our desires for our project, and designed a space that was not at all what we wanted and way beyond our budget. We requested edits to the design, but we never heard back. After many weeks, we sent a message through their website saying the project was unfinished and we wanted the design file to have someone else fix it. A woman named Shannon sent us a PDF file that could not be edited, and we never heard back. After spending a lot of money on the design, we ended up with nothing. This company lacks professionalism and ethics.

Seth Nagle

4 years ago

Be very careful working with Southern Landscape. We reached out for a proposal to put in a sandstone patio in the backyard. Our budget was around 8,000 – 12,000. Upon looking at the space Colleen said that the project was doable and within price range. After paying the $500 design fee we received back 4 proposals several weeks later ranging from. 18,000 – 40,000. Their was one proposal that was around 12,000 that included nothing that we discussed. We’ve written several emails and have not heard anything back. Trying to get back half of our design fee as outlined in the contract. When asked why the proposals were so high Colleen stated that was the cost of sandstone. If the project was going to be that high I wish we knew before we started down this path Not sure where mis communication occurred but all were hoping to do now is get back the $250 outlined in the contract.

Sara Rogers

5 years ago

Thank you for your wonderful services and for keeping my garden in its best shape!

Donna Krawczyk

8 years ago

Love this company. So professional, prompt and accessible. Thank you for all you do.