Vivint

Overview:
Vivint is a security system supplier located in San Antonio, TX. The company focuses on providing security services and systems for residential and commercial properties.

Services Provided:
– Security system installation
– Customer support
– Equipment financing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (210) 996-2368
Website: https://www.vivint.com/locations/texas/san-antonio?exid=204445&tfn=210.996.2368

Customer Reviews and Sentiment:
Vivint has received largely negative reviews across various platforms:
Google Reviews: 1.5 stars based on 8 reviews.

Positive feedback was minimal, with only a brief mention of satisfaction:
“Nice” – Anna Puhoffa

Negative feedback highlights significant issues with customer service and contract disputes. Some examples include:
“Vivint hasn’t returned my calls about this disaster complaint.” – Shayne Pratt
“Buyer Beware. Trash company.” – Brian Cooley
“I was ignored the whole time I was there.” – George Sammur

Review Summary:
Positive Sentiments: Minimal positive feedback regarding service.
Negative Sentiments: Poor customer service, contract issues, lack of communication, and perceived fraudulent practices.

Additional Ratings:
BirdEye: 1.5 stars based on 8 reviews, showing a predominance of complaints and dissatisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating) with multiple unresolved complaints regarding service quality and communication.
Total Lead Smart Rating: 2.0/10.
The rating is based on the overwhelming negative feedback, serious complaints related to customer service, and overall low satisfaction among many customers.

Conclusion:
Vivint appears to face significant challenges in customer satisfaction and reliability in San Antonio, TX. Potential customers should be cautious and aware of the multitude of negative reviews and reported service issues before making a decision.