316 Security & Home Automation in San Antonio, Texas 78251

316 Security & Home Automation

10730 Potranco Rd Suite 122-257, San Antonio, TX 78251

5 (83 reviews)

Overview:
316 Security & Home Automation is a premier security system supplier located in San Antonio, TX. The company specializes in providing comprehensive security solutions, including equipment installation and technical support, ensuring both residential and business clients feel secure in their environments.

Services Provided:
– Security system installation
– Camera system installation
– Technical support for WiFi and security systems
– Customer service focusing on immediate assistance and follow-ups

Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (210) 617-3434
Website: http://www.316security.com/

Customer Reviews and Sentiment:
316 Security & Home Automation boasts an impressive rating of 5.0 stars based on 83 reviews across different platforms.

Positive sentiments highlight Mike’s exceptional customer service, responsiveness, and expertise, with customers frequently noting the seamless installation process and affordability compared to larger chains.

Examples of positive reviews include:
“Mike has the best customer service around!” – Amanda Manka
“Very reasonable pricing and absolutely more affordable than the leading companies.” – Brian Q
“Mike is highly knowledgeable and professional.” – Jermaine Price

There are no significant complaints noted in the reviews, underscoring the consistent positive experience customers have encountered.

Review Summary:
Positive Sentiments: Outstanding customer service, responsive support, affordable pricing, smooth installation, knowledgeable staff.
Negative Sentiments: None documented in the reviews.

Additional Ratings:
BirdEye: 5.0 stars based on 83 reviews, confirming high levels of customer satisfaction.
Total Lead Smart Rating: 10.0
This rating reflects the exceptional quality of service, consistent positive feedback, and the company’s commitment to exceeding customer expectations.

Conclusion:
316 Security & Home Automation stands out as an exemplary choice for security systems in San Antonio, TX, recognized for its stellar customer service and integrated solutions tailored to client needs. With overwhelmingly positive feedback and no reported issues, potential customers can feel confident in choosing this company for their security and home automation services.

Member Since August 2024

Listing Id 159078

Contact Info

10730 Potranco Rd Suite 122-257, San Antonio, TX 78251
(210) 617-3434
Lead Smart Rating :
10.0/10.0

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Listing location

10730 Potranco Rd Suite 122-257, San Antonio, TX 78251

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Reviews

Amanda Manka

2 days ago

I have dealt with many security companies in the past and all I can say is Mike has the best customer service around! Any time I have needed something to update my equipment or questions about my security system, he is one text/call away at any time of day and willing to help immediately! If you are looking for a security system or cameras, 316 Security is the place you want to go to. Keep up the great work!!

David McManus

a week ago

Mike was very easy to work with and provided all the necessary expertise needed. It was a seamless experience and a lot better than the national chains that require contracts.

Amy Druilhet

2 months ago

I can rest assured that my business security is in good hands with Mike.

Falguni Bhakta

4 months ago

If you need tech support for your WiFi and camera system then Mike is your guy. He has great customer service and knows what he’s doing. He reasonably priced. I highly recommend him.

Corey Brown

5 months ago

I don’t normally write reviews, but I felt this review was an exception. Had a camera alarm system installed with this company and all I can say is Mike is the absolute BEST customer service/installation technician I’ve ever has the pleasure of meeting. I’ve had nonstop questions since installation and Mike has been available immediately to assist me with my issues and to help me with my system. Mike, I just wanted to say thank you very much sir! Continue to do an amazing job.

Brian Q

6 months ago

Very reasonable pricing and absolutely more affordable than the leading companies. The man helping us was very personable and answered all of our questions while quickly and easily installing our equipment. Afterwards, he showed us how everything worked and even helped us set up the app. Definitely recommend to everyone

Jermaine Price

6 months ago

Mike is highly knowledgeable and professional, 316 Security provided excellent service in installing my home security system. The process was smooth, and he took the time to ensure I understood how to use the system. I highly recommend his services.

Edward Druilhet

10 months ago

Not only did Mike turn my new purchase a safe & smart home. But his professionalism and eagerness to go the extra mile is unmatched.He has made my transition from Washington and San Antonio amazing. He’s responsive, timely, and not afraid to work.

Nicole Newton

a year ago

I couldn’t possibly be more impressed with Mike. He took his time and made sure that the installation was exactly what I needed. He has even come back three times to ensure that all of my questions have been answered, and I am comfortable using the camera system. if I could give him 10 stars I would. He is very responsive and accessible. He doesn’t cut and run once he gets paid. Solid Christian man and highly highly recommend!

Lynel Lowery

a year ago

Mike and crew always go up and beyond, exceeding my expectations. Customer service is on point and their prices are very fair. Looking forward to future business endeavors as it relates to my security and home automation needs. Thanks guys.