Overview:
The Wilkins Company, Inc. is a security system supplier located in Erie, PA. Specializing in monitoring and installation services, they aim to provide reliable security solutions for both residential and commercial clients.
Services Provided:
– Security system installation
– Security monitoring
– Customer support
Timings:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (814) 833-6376
Website: https://www.thewilkins.company/
Customer Reviews and Sentiment:
Google Reviews: 3.6 stars based on 5 reviews.
Positive feedback highlights the absence of mandatory contracts, which some customers find beneficial.
Examples of positive reviews include:
“No contract which is good.” – Joseph Levandowski
However, negative sentiments arise regarding billing and monitoring issues:
“My father dealt with them for years…10 months no bill… I went with another company.” – Joseph Levandowski
Review Summary:
Positive Sentiments: Appreciation for the no-contract model.
Negative Sentiments: Delays in billing, concerns about system monitoring, and poor customer communication.
Additional Ratings:
BirdEye: 3.6 stars based on 5 reviews, indicating that while some customers appreciate the services, there are notable concerns about the management of accounts and customer support.
Total Lead Smart Rating: 5.0 (Calculated based on reviews, highlighting the mixed feedback, particularly regarding billing and monitoring issues that resonate strongly with customers.)
Conclusion:
The Wilkins Company, Inc. has a reasonable reputation as a security system supplier in Erie, PA, particularly valued for its no-contract policy. However, potential customers should be cautious and aware of the ongoing issues with billing and monitoring that have been raised in customer reviews.
Member Since August 2024
Listing Id 149726