Trident Professional Security

Overview:
Trident Professional Security is a reputable security service provider based in Redmond, Oregon. The company specializes in security system supply and security guard services, offering solutions for various security needs including event security, crowd control, and surveillance.

Services Provided:
– Security system supply
– Security guard services
– Event security and crowd control
– Overnight physical security
– Surveillance services
– Conflict de-escalation

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (541) 480-0184
Website: http://tridentprofessionalsecurity.com/

Customer Reviews and Sentiment:
Trident Professional Security has garnered a solid reputation, with a rating of 4.4 stars based on 14 reviews.

Positive feedback emphasizes the professionalism, communication skills, and friendly demeanor of the staff. Customers have praised their capability in managing security during events and their thorough approach to various security challenges.

Examples of positive reviews include:
“Outstanding! They are respectful, friendly, competent, excellent communicators…” – Tanner Robertson
“I would highly recommend them.” – Susan Robertson
“Chris and his team are very professional, courteous, and communicate efficiently.” – Cpt. Jack

However, there are negative sentiments as well, particularly regarding management and customer service issues.

Examples of negative reviews include:
“Bunch of unprofessional management and the dispatch manager is so rude.” – ThePuppetmasterr
“I would never hire them… treated me with so much disrespect.” – Marvin Borden

Review Summary:
Positive Sentiments: Strong professionalism, excellent communication, friendly staff, thorough service, and reliable performance at events.
Negative Sentiments: Issues with management professionalism and customer service.

Additional Ratings:
BirdEye: 4.4 stars based on 14 reviews, indicating consistent customer satisfaction with some mentioned concerns.
Total Lead Smart Rating: 7.5/10. This rating considers the overall positive sentiment from customers and the notable dissatisfaction highlighted in some reviews.

Conclusion:
Trident Professional Security is recognized for its competent and professional security services, making it a solid choice for security needs in Redmond, OR. While the majority of reviews reflect positive experiences, potential clients should note the existing management and customer service concerns to ensure a fully informed decision.