Homeland Technology Group

Overview:
Homeland Technology Group is a security system supplier located in Lima, OH. The company specializes in providing various home security solutions tailored to meet customer needs.

Services Provided:
Security system installation, home security solutions, customer service.

Timings:
Monday to Friday 9 AM to 5 PM.
Closed on weekends.

Contact Information:
Phone: (419) 225-7776
Website: http://www.htgus.com/

Customer Reviews and Sentiment:
Homeland Technology Group has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 8 reviews.

Positive feedback emphasizes great service and technical support from the team.

Examples of positive reviews include:
“Great local company. Fantastic service and technical group!” – Dave Boop
“Great company to work with” – Eric Hohman

Negative feedback points to issues with customer service and communication.
Examples of negative reviews include:
“Had to deal with the admin Mary Fleeger and what a train wreck she was.” – Steven Sulzer
“Very questionable customer service. Couldn’t get them to return my call.” – David Peters

Review Summary:
Positive Sentiments: Great local business, fantastic service, good technical support.
Negative Sentiments: Issues with customer service, lack of communication.

Additional Ratings:
BirdEye: 4.1 stars based on 8 reviews, reflecting a similar trend of customer satisfaction alongside noted issues.
Better Business Bureau (BBB): The business has a profile but is not accredited.
Total Lead Smart Rating: 6.0/10. This rating considers the blend of positive experiences with excellent service and technical support alongside notable customer dissatisfaction related to communication.

Conclusion:
Homeland Technology Group appears to be a reliable option for home security systems in Lima, OH, particularly noted for their technical capabilities and service quality. However, potential customers should be aware of the concerns regarding customer service before making a decision.