Spectrum Sales Security

Overview:
Spectrum Sales Security is a security system supplier located in Concord, NC. They focus on providing security solutions for both residential and commercial clients, offering products and services designed to enhance safety and security.

Services Provided:
– Security system installation
– Monitoring services
– Customer service support
– Authorized dealer for Bosch security systems

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (704) 782-4411
Website: https://www.spectrumsecuritygroup.com/

Customer Reviews and Sentiment:
Spectrum Sales Security has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 6 reviews.

Positive feedback includes commendations for their professionalism in assisting customers, noted by a competitor who praised their service quality.

Examples of positive reviews include:
“I highly recommend them. Very professional and knowledgeable!” – Tom C

Negative feedback highlights severe concerns regarding customer service and a perceived lack of support or accountability.

Examples of negative reviews include:
“No service. I was as much told that the system monitoring is my responsibility.” – Charlie Suther
“Horrible customer service they all be fired.” – ELUKillercool _XD

Review Summary:
Positive Sentiments: Professional assistance, prompt service, knowledge of products.
Negative Sentiments: Poor customer service, inadequate scam protection, lack of service accountability.

Conclusion:
Spectrum Sales Security presents a challenging choice for those seeking security solutions in Concord, NC. While some customers commend their professionalism and service quality, significant concerns regarding customer service and accountability cannot be overlooked. Potential clients should weigh the mixed reviews and consider their specific security needs carefully.