ADT Security Services

Overview:
ADT Security Services, located in Queens, NY, is a security system supplier known for providing various surveillance and monitoring solutions. The company aims to enhance home and business security through a range of state-of-the-art technologies and professional service.

Services Provided:
– Home security systems
– Surveillance camera installation
– Monitoring services
– Custom security solutions

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (718) 395-2048
Website: https://www.adt.com/local/ny/longislandcity?utm_source=places&utm_medium=ny&utm_campaign=long_island_city&utm_term=localseo

Customer Reviews and Sentiment:
ADT Security Services has received a mix of positive and moderate feedback across various platforms:

Google Reviews: 3.3 stars based on 67 reviews.

Positive feedback highlights the exemplary service provided by the company’s representative, David Benavides. Customers appreciate his professionalism, detailed explanations, and helpfulness.

Examples of positive reviews include:
“David Benavides was amazing and so helpful.” – Carolyn Ng
“Great, professional, responsive service.” – Gene Turok
“David was very professional… I would recommend him anytime.” – Kaylen Romain

Despite significant positive sentiments regarding the staff, there appears to be a lack of comprehensive reviews reflecting overall satisfaction, thereby contributing to the moderate rating.

Review Summary:
Positive Sentiments: Professional and knowledgeable staff, great customer service, and detailed demonstrations of products.
Negative Sentiments: The overall service experience might vary based on the staff and customer expectations, leading to a mixed perception of the company.

Additional Ratings:
BirdEye: 3.3 stars based on 67 reviews, reflecting a trend of high customer satisfaction with the representative’s service while indicating room for improvement in overall customer experiences.
Total Lead Smart Rating: 6.5/10. This rating is based on the strong positive sentiments from specific staff experiences contrasted with the overall 3.3-star rating and several reviews that indicate variability in customer satisfaction.

Conclusion:
ADT Security Services in Queens, NY, leads a reputable position in the security system market with a strong focus on customer service, particularly through their representative David Benavides. While customers have praised the quality of service provided, potential clients should consider the moderate overall rating and research further to evaluate if their services align with individual security needs.