Union Alarmtronic Inc in Roselle-NJ, New Jersey 7203

Union Alarmtronic Inc

1017 Walnut St., Roselle, NJ 07203

1.8 (14 reviews)

Overview:
Union Alarmtronic Inc is a security system supplier located in Roselle, NJ. The company provides various services related to alarm systems and fire alarm inspections.

Services Provided:
– Alarm installations
– Fire alarm inspections
– Customer service support

Contact Information:
Phone: (201) 864-5329
Website: https://www.unionalarmtronic.com/

Customer Reviews and Sentiment:
Union Alarmtronic Inc has received predominantly negative reviews with a low overall rating of 1.8 based on 14 reviews.

Positive feedback includes:
“Great business! But mine (sirentronix) is better” – FireAlarmFriday

However, the complaints highlight severe dissatisfaction:
“Horrible. They came out to do a fire alarm inspection… and have cost me thousands of dollars. They are rude. Unprofessional and liars.” – Debra Weinstein
“Run far away…. I do not recommend Alarmtronic.” – Craig F.

Review Summary:
Positive Sentiments: Some customers noted satisfactory service, but there are very few highlights.
Negative Sentiments: Poor customer service, missed commitments, unresponsiveness, rudeness, and inadequate service.

Additional Ratings:
BirdEye: 1.8 stars based on 14 reviews, reflecting significant customer dissatisfaction.
Total Lead Smart Rating: 2.0 (Calculated based on the overwhelmingly negative feedback and the severe issues highlighted in customer experiences.)

Conclusion:
Union Alarmtronic Inc appears to face significant challenges regarding customer satisfaction and service quality in Roselle, NJ. Prospective customers may want to consider these issues seriously before engaging with their services.

Member Since August 2024

Listing Id 158740

Contact Info

1017 Walnut St., Roselle, NJ 07203
(201) 864-5329
Lead Smart Rating :
2.0/10.0

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1017 Walnut St., Roselle, NJ 07203

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Reviews

FireAlarmFriday

9 months ago

Great business! But mine (sirentronix) is better

Debra Weinstein

11 months ago

Horrible. They came out to do a fire alarm inspection for closing and said it was fine. Provided paperwork that was inadequate. Promised (in writing) to rectify and never did in spite of dozens of unanswered calls and emails. They were the cause of the delay in my closing and have cost me thousands of dollars. They are rude. Unprofessional and liars. They owner threatened my broker when he tried to fix the situation. Horrible!

Craig F.

2 years ago

As an existing customer I have been treated very poorly. I called them many times to upgrade my alarm. Yet they say they will call me back and don’t. They even tried to hire my dad on the phone which is completely random. They may be too busy to give any quality services anymore to anyone. Run far away…. I do not recommend Alarmtronic. Go elsewhere trust me.

Larry Seltzer

2 years ago

Many years ago this was a good company, but the principals sold it and it has been a hack job ever since. I cancelled my service in 2019 but they still keep billing me. They ignore inquiries.

Antonio Lopez

3 years ago

Worst company I’ve ever dealt with! Rudest people on the phone when you call for help, there is no customer service at this place! So regret signing up with these folks. Stay away, they’re horrible!!!

ed coke

4 years ago

Literally the worst company in existence. I have no idea how or why they are still in business. Don’t expect a response, don’t expect any service, and don’t expect things to get done. I’d rather deal with comcast support all day than these people for 5 minutes.

Kimberly Macomber

5 years ago

The owner Fred and Stella are so rude! I was a new customer and they were not inviting at all!! Stella hung up on me when I was complaining that she didn’t tell the cost of the service call and Fred said he was going to get the recording to see if she did…. umm how about apologize. Will be looking for alarm companies that have a better rating of 2.3!

Monica Colaneri

5 years ago

Stellar and Fred are the best!! Very accommodating. Never had an issue.

5 Eastmans LLC

5 years ago

Staff is rude and not accommodating at all. They always talk to you like they are doing you a favor. From the phone person to the owner. All rude, and nasty on the phone!

Alexander’s Alarms

5 years ago

Alarm