KB Security & Protection LLC in Rochester-NH, New Hampshire 3867

KB Security & Protection LLC

197 Columbus Ave Suite 103, Rochester, NH 03867

4.4 (11 reviews)

Overview:
KB Security & Protection LLC, located in Rochester, NH, specializes in security system installation services including fire alarms, access control systems, and surveillance systems. The company prides itself on its professionalism and commitment to customer service.

Services Provided:
– Security system installation
– Fire alarm installation
– Access control systems
– Surveillance systems
– Customer consultation on security needs

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (603) 403-1819
Website: http://www.kbsandp.com/

Customer Reviews and Sentiment:
KB Security & Protection LLC has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 11 reviews.

Positive feedback highlights the company’s professionalism, reliability, and exceptional customer service. Customers appreciate the thorough communication and attention to detail.

Examples of positive reviews include:
“Brian was courteous and professional. Great communicator.” – Hillcrest Estates Portsmouth, NH
“KB Security has done a few jobs for me now. Brian has always been extremely professional and does amazing work.” – T
“Brian is a knowledgeable security professional that I highly recommend.” – MarkAnthony Rodrigues

However, issues have arisen regarding project completion and refund requests, leading to customer dissatisfaction.

Examples of negative reviews include:
“Do not trust this guy. He will not finish his work or do it well.” – Brian Bertrand
“He made us pay 100% up front and then ghosted us for months.” – Borderline Property Management

Review Summary:
Positive Sentiments: Professionalism, reliability, excellent customer service, thorough communication, quality installations.
Negative Sentiments: Issues with project completion, communication lapses, unresolved refund requests.

Additional Ratings:
Total Lead Smart Rating: 6.5/10. This rating reflects the good customer experiences, although significant negative feedback regarding unfulfilled commitments affects overall perception.

Conclusion:
KB Security & Protection LLC offers valuable services for security system installations in Rochester, NH, recognized for their professionalism and customer care. However, prospective clients should consider the mixed reviews, particularly regarding communication and project completion, before engaging their services.

Member Since August 2024

Listing Id 158558

Contact Info

197 Columbus Ave Suite 103, Rochester, NH 03867
(603) 403-1819
Lead Smart Rating :
6.5/10.0

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197 Columbus Ave Suite 103, Rochester, NH 03867

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Reviews

Brian Bertrand

4 months ago

Do not trust this guy. He will not finish his work or do it welll

Borderline Property Management

9 months ago

He made us pay 100% up front for a large job and then ghosted us for months. It wasn’t until our lawyer contacted him, that he completed the job. Additionally he owes us a refund of a couple hundred dollars and it’s been close to 6months, no check in the mail.

Michael Mcneil

3 years ago

Great experience dealing with Brian. Highly recommend. Very professional and truly cares about his services and customers.

Howard Kalet

3 years ago

Brian will stay with the project and make sure it all works correctly and dependably! My fire alarm installation was in a historic building with over 95 detectors!

Hillcrest Estates Portsmouth, NH

3 years ago

Was recommended to KB Security from a friend. I am glad I took his recommendation. Brian was courteous and professional. Great communicator. I highly recommend using KB Security on your next project!

Darrylin Besnilian-Wasiuk

3 years ago

Great customer service Very reliable Brian is wonderful

Peter Blinn

3 years ago

We have worked with KB Security on projects and have always found them to be professional and efficient. We welcome the opportunity to work together in the future. Peter B. Commercial Operations Manager

MarkAnthony Rodrigues

3 years ago

Brian Bundza is a knowledgeable security professional that I highly recommend to family, friends and anyone needing a security system, fire alarm system, access control system or surveillance system. He is extremely professional and friendly! He takes the time to listen to your needs and will assess your property to give you the protection you need and yet will work within your budget. Another quality that I appreciate is that Brian stays update on the latest equipment and technology. He also continues to educate himself in National Fire Alarm Code and the National Electric Code along with the products in the life safety and security industry.

3 years ago

KB Security has done a few jobs for me now. From our first meeting I new I was in good hands. I was asked about my expectations and concerns, then presented with a thorough estimate that met exactly what I needed. Brian has always been extremely professional and does amazing work. After the installations I was guided though each system until I felt comfortable with it’s operation. Do not hesitate to call KB for any of your security needs. I know I feel much more comfortable knowing my properties and businesses are well protected. Thank you KB!!!