Spook Tech Spy Shop

Overview:
Spook Tech Spy Shop is a security system supplier located in Jacksonville, FL. The company specializes in providing various spy cameras and security equipment, known for their knowledgeable staff and professional installation services.

Services Provided:
– Spy cameras
– Security systems
– Professional installation
– Customer training on product features

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (904) 565-1004
Website: http://www.spyandsecurity.com/

Customer Reviews and Sentiment:
Spook Tech Spy Shop has a 4.0-star rating based on 28 reviews.

Positive feedback emphasizes the company’s professionalism, product variety, and knowledgeable staff. Customers appreciate the efficient installation and thorough training provided on the products.

Examples of positive reviews include:
“The team at Spook Tech Spy Shop are professionals… Would highly recommend them for any professional job.” – Scott Swanby
“Great customer service. Great variety of cameras.” – Amanda Cramer
“Excellent devices with superior service!” – Richard McLeod

On the negative side, one customer experienced dissatisfaction with management’s responsiveness after a purchase, noting rudeness and concerns about product quality.

Examples of negative reviews include:
“Terrible. Management is very rude after your money is spent.” – D Jones

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, wide variety of products, efficient installation, good customer service.
Negative Sentiments: Concerns about management’s customer service post-purchase and quality of opened merchandise.

Additional Ratings:
BirdEye: 4.0 stars based on 28 reviews, indicating consistent customer satisfaction.
Total Lead Smart Rating: 7.5/10 – This rating reflects the overall positive sentiment from customers, despite a notable complaint regarding post-purchase support.

Conclusion:
Spook Tech Spy Shop appears to be a solid choice for security solutions in Jacksonville, FL, particularly praised for their professional service and product range. However, potential customers should take note of the mixed reviews regarding customer service after purchase decisions.