Overview:
High Tech Security, LLC is a security system supplier located at 1798 Daley Canyon Rd, San Bernardino, CA 92404. The company specializes in providing reliable security monitoring services, focusing on customer care and prompt communication.
Services Provided:
– Security system installation
– Alarm monitoring
– Customer support
– Emergency response services
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (909) 885-2101
Website: http://werhitek.com/
Customer Reviews and Sentiment:
High Tech Security, LLC has received positive reviews on multiple platforms, reflected by a rating of 4.4 stars based on 5 reviews.
Positive feedback emphasizes the company’s friendly staff, quick response times, and overall customer satisfaction:
“I’ve been a customer for 3 years now and love them! … High Tech Security is your answer.” – Brigette Raarup
“This is a GREAT local company! … Overall I am more than satisfied.” – Blake Allagas
On the downside, one review indicates issues with the service department and communication:
“Terrible service department… contact number on bill sends you to phone rote where no one ever answers.” – Elizabeth Acevedo
Review Summary:
Positive Sentiments: Friendly staff, prompt response, customer-focused service, fair pricing, and effective monitoring.
Negative Sentiments: Poor service department communication, difficulty reaching customer support.
Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): N/A
Total Lead Smart Rating: 7.5/10
This rating is based on the overall customer satisfaction and quality of services, with a strong emphasis on positive sentiments. However, the negative feedback regarding service communication has affected the overall score slightly.
Conclusion:
High Tech Security, LLC is a commendable choice for security services in San Bernardino, praised for their customer care and effective monitoring. However, potential clients might want to consider the reported service communication issues before deciding.
Member Since August 2024
Listing Id 159208