D&S Security

Overview:
D&S Security is a security system supplier located in Monterey Park, CA. The company specializes in providing security solutions and alarm systems for both residential and commercial clients.

Services Provided:
Security system installation, alarm services, customer support.

Timings:
Monday to Friday 9 AM to 5 PM.

Contact Information:
Phone: (323) 224-6700
Website: http://www.dandssecurity.net/

Customer Reviews and Sentiment:

D&S Security has received mixed reviews across various platforms:
**Google Reviews:** 2.6 stars based on 5 reviews.

Positive feedback highlights the company’s knowledgeable and tech-savvy staff, along with reliable security services.

Examples of positive reviews include:
“I’ve used D&S service for years. They keep my business safe and their staff is highly knowledgeable… A+ service.” – Carlos Long

The complaints point to significant issues with customer service, untrained technicians, and reliability, with multiple reviewers expressing dissatisfaction with the service and lack of accountability.

Examples of negative reviews include:
“This alarm company is by far the worst of all… don’t waste time or money.” – Maico Failla
“They have no idea what they’re doing, except billing you for doing nothing.” – Armando Armijo

Review Summary:
Positive Sentiments: Knowledgeable staff, reliable service, long-term clients.
Negative Sentiments: Poor customer service, unprofessional conduct, untrained technicians leading to unresolved issues.

Additional Ratings:
Total Lead Smart Rating: 3.0
This rating is based on a mix of customer satisfaction and significant complaints regarding service quality. The high level of unresolved issues and mixed feedback slightly lowers the overall score.

Conclusion:
D&S Security may offer some knowledgeable staff and reliable long-term service, but potential customers should be cautious due to numerous complaints about unprofessional behavior and inadequate service response.