Alert 360 Home & Business Security Phoenix

Overview:
Alert 360 Home & Business Security Phoenix is a leading security system supplier located in Scottsdale, AZ. The company is known for providing comprehensive home and business security solutions with a focus on quality customer service and efficient installation.

Services Provided:
– Security system installation
– Alarm system monitoring
– Camera surveillance
– Customer support and maintenance
– Customization of security solutions

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (480) 588-2976
Website: https://www.alert360.com/locations/home-and-business-security-phoenix

Customer Reviews and Sentiment:
Alert 360 has received positive reviews across multiple platforms, boasting a rating of 4.8 stars based on 538 reviews.

Positive feedback emphasizes the responsiveness, professionalism, and expertise of the technicians. Customers have praised their efficient service and ability to address specific needs.

Examples of positive reviews include:
“Sal called and let me know he was on his way out… if I need anything else from Alert 360 I’ll ask for Sal.” – Dale Fore
“Great company. Configured their system to fit my needs.” – Kenneth Hardison
“Working with Toby was a pleasure… accomplished the task quickly and efficiently.” – Jim Hines

However, there are complaints about billing issues and perceived scams, indicating that some customers have had negative experiences related to contract confusion and account management.

Negative feedback includes:
“Stay away from this company, they are scamming me… I have been given the run around since.” – Michael Revolypse

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable technicians, efficient installation, and customization options.
Negative Sentiments: Billing issues, confusion over contracts, and challenges with account management.

Additional Ratings:
BirdEye: 4.8 stars based on 538 reviews, indicating a high level of customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall positive sentiments from the majority of customers while acknowledging the few but significant complaints regarding billing practices and customer service challenges.

Conclusion:
Alert 360 Home & Business Security Phoenix is a reputable choice for security system solutions in Scottsdale, AZ, noted for their professionalism and customer-focused service. However, potential clients should carefully review contract terms and billing practices based on mixed feedback from some customers.