Safehouse Security Systems

Overview:
Safehouse Security Systems, located in McAllen, TX, specializes in security system installation services. Despite operating for years and having loyal customers, the company has drawn significant criticism for its customer service practices.

Services Provided:
– Security system installation
– Window glass sensors installation

Contact Information:
Phone: (956) 971-0123
Website: https://safehousesecuritysystems.org/

Customer Reviews and Sentiment:

Google Reviews: 1.0 stars based on 4 reviews.

Positive feedback highlights the long-term loyalty of some customers and the quality of service technicians.

Examples of positive reviews include:
“Been a customer for approximately 18 years. Just had window glass sensors installed by this company. No complaints. Good company.” – George Terrazas

The complaints predominantly focus on poor customer service experiences, particularly with rude office management and difficulties in canceling services.

Negative sentiments are prominent in the reviews:
“Avoid at ALL COSTS” – Russell from R. Kassman
“It’s best you save yourself a headache and go elsewhere…” – Wanda Flores

Review Summary:
Positive Sentiments: Long-term customer loyalty, quality of service from technicians, installation of systems.
Negative Sentiments: Poor customer service, rude management, attempts to extort payments for early cancellation.

Additional Ratings:
BirdEye: Not available
Total Lead Smart Rating: 2.0/10

This rating is based on the high level of negative sentiment regarding customer service and management, despite some positive feedback concerning technicians and long-term customers.

Conclusion:
Safehouse Security Systems has demonstrated a troubling reputation in McAllen, TX, mainly due to poor customer service experiences despite some praise for their installation services. Potential customers should weigh the negative reviews heavily before deciding to engage with this company.