American Security Alarms Inc

Overview:
American Security Alarms Inc is a security system installation service based in Portland, Oregon. The company specializes in providing security solutions for various facilities and has been operational for several years.

Services Provided:
– Security system installation
– Customer support and service

Contact Information:
Phone: (503) 231-0303
Website: www.securepacific.com/about-us/american-security-alarms/

Customer Reviews and Sentiment:
American Security Alarms Inc has received mixed reviews from customers:

Google Reviews: 3.0 stars based on 2 reviews.

Positive feedback highlights the company’s prompt service and top-notch customer service, as reflected in the following review:
“Customer service is always top notch. Call in on an afternoon and have a tech on site the following morning.” – Cody Kitterman

Conversely, the negative feedback emphasizes issues with customer service, particularly communication with the billing department, as noted in this review:
“Very poor customer service. Rude billing department. Phone messages and voicemail are not returning.” – Perri Galveston

Review Summary:
Positive Sentiments: Prompt service, quality customer service.
Negative Sentiments: Poor customer service, rude communication, unanswered messages.

Conclusion:
American Security Alarms Inc, while demonstrating strong service reliability as highlighted by positive customer experiences, struggles with significant customer service issues. The mixed reviews indicate a level of inconsistency in their service quality and communication. Potential customers should be aware of these concerns prior to engaging with the company.

Total Lead Smart Rating: 5.0