JNE Security Systems in Louisville-KY, Kentucky 40299

JNE Security Systems

11900 Plantside Dr Suite 3, Louisville, KY 40299

4.1 (9 reviews)

Overview:
JNE Security Systems is a security system installation service located in Louisville, KY. The company specializes in offering comprehensive security solutions including installation of cameras, alarms, and other monitoring systems.

Services Provided:
– Security system installation
– Camera installation
– Alarm systems
– Monitoring services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (502) 713-8301
Website: https://jnesecuritysystems.com/

Customer Reviews and Sentiment:
JNE Security Systems has received mixed reviews across various platforms:
Google Reviews: 4.1 stars based on 9 reviews.

Positive feedback highlights the team’s knowledge, professionalism, quick service, and effective solutions provided. Customers appreciated the responsiveness and care taken during installation.

Examples of positive reviews include:
“Michael and his team were very knowledgeable and able to advise me on a cost effective solution…” – Antoine Rushing
“He is professional, polite, and very patient…” – Susanna Aivajeedas
“Michael and Richard are absolutely the best people to install!” – Kaylee Lee

However, on the negative side, there are complaints about poor customer service and lack of response for system failures, indicating customer frustration.

Examples of negative reviews include:
“If something fails they DO NOT respond to calls or texts for service.” – Mark Smith
“We have attempted to contact Mike with no response as our system is not functioning at all.” – Elisha Risher

Review Summary:
Positive Sentiments: Knowledgeable staff, professionalism, quick installation, good communication, and effective solutions.
Negative Sentiments: Poor customer service, difficulty in obtaining support for system failures, and lack of response to clients.

Additional Ratings:
BirdEye: 4.1 stars based on 9 reviews.
Total Lead Smart Rating: 6.0/10. This rating reflects the overall customer satisfaction level, emphasizing the positive sentiments from many clients but acknowledging the recurring issues with customer service and response times.

Conclusion:
JNE Security Systems appears to be a strong contender for security installation services in Louisville, KY, appreciated for their knowledgeable staff and quick service. However, potential customers should be cautious of the mixed reviews and past customer issues regarding responsiveness for service failures before making a decision.

Member Since August 2024

Listing Id 154193

Contact Info

11900 Plantside Dr Suite 3, Louisville, KY 40299
(502) 713-8301
Lead Smart Rating :
6.0/10.0

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11900 Plantside Dr Suite 3, Louisville, KY 40299

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Reviews

Mark Smith

3 months ago

Absolutely charge TOP price for their products and installation. A good system when it works. If something fails they DO NOT respond to calls or texts for service. Will not even give you the specifications on the system they sold you so you can have someone else work on it. BUYER BEWARE Choose any other company………

Antoine Rushing

a year ago

Michael and his team were very knowledgeable and able to advise me on a cost effective solution for what I wanted. They got me on the schedule within a week and when installation day came the work completed quickly and with care. I would definitely recommend JNE Security Systems and would work with them again.

The Magic Mystic

a year ago

Michael and the team he sent out are absolutely the best! My mother was in desperate need of a security system but a is also dying of cancer. You never know what her mood will be and these guys really handled the situation with professionalism and grace!

Susanna Aivajeedas

2 years ago

We had escalating issues with vandalism, threats of violence and stalking by our hoarder nieghbors. The lighting and cameras needed to be installed without delay. Michael Olson contacted me promptly as well as coming to my home to survey and give me a quote. The same day he sent me an itemized quote. He is professional, polite, and very patient. There were no hard sell tactis or pressure. He and his team arrived at my home on the appointed morning. They did the job well. We are so pleased and highley recommend JNE.

Elisha Risher

3 years ago

We have attempted to contact Mike with no response as our system is not functioning at all. We have been told by the monitoring company that nothing is being monitored at all. We do not recommend as this is a waste of money and extremely poor customer service. Contacting our attorney for resolution.

Ian Massey

3 years ago

Mike and his team are great. I talked to every company in the city and no one impressed me except Mike! Couldn’t beat his prices either. Totally happy with the service I received from JNE.

Kaylee Lee

3 years ago

HIGHLY Recommend!!! Michael and Richard are absolutely the best people to install !! Amazing people and VERY amazing cameras. They always answer when i call them and super professional, kind, and knowledgeable.

Art Longnaker

3 years ago

I had an immediate and urgent need for the installation of some equipment and Michael of JNE Security delivered quickly and at a fair price. I highly recommend JNE Security.