HTM, Inc, Security Specialty Training

Overview:
HTM, Inc, Security Specialty Training is a security service provider located in Las Cruces, NM. The company offers a variety of security-related training and certification services, primarily focused on background checks and fingerprinting.

Services Provided:
– Fingerprinting
– Notary services
– Security guard training
– Background checks

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (575) 524-6904
Website: https://www.htmsst.com/

Customer Reviews and Sentiment:
HTM, Inc has received mixed reviews across different platforms:
Google Reviews: 3.5 stars based on 32 reviews.

Positive feedback emphasizes the friendliness and efficiency of the staff, particularly in relation to fingerprinting services. Customers noted the quick service and helpful staff.

Examples of positive reviews include:
“The Lady was Professional and Friendly” – Randi W
“Got me in and out quick” – Melissa Nevarez
“Zero wait time at my appointment” – Melody Hagaman

Conversely, complaints highlight issues related to unprofessionalism, lack of training for employees, and poor customer service experiences.

Examples of negative reviews include:
“Very unprofessional and they take advantage of people” – Estevan Ruiz
“Not a good place for new security guards or people without training” – Angel Perez
“Broken equipment, difficult getting an appointment” – Larry Rens

Review Summary:
Positive Sentiments: Friendly staff, efficient service, quick appointments, accommodating to needs.
Negative Sentiments: Unprofessional environment, lack of training, communication issues, and poor customer service experiences.

Additional Ratings:
BirdEye: 3.5 stars based on similar reviews, indicating a balanced mix of satisfaction and dissatisfaction among customers.
Total Lead Smart Rating: 5.0/10. This score reflects the overall sentiment, acknowledging the efficient service noted by many customers, while also considering the significant complaints regarding professionalism and training.

Conclusion:
HTM, Inc, Security Specialty Training appears to provide efficient fingerprinting and training services in Las Cruces, NM, with a friendly staff that many customers appreciate. However, potential clients and job seekers should be aware of the mixed reviews and ongoing concerns regarding professionalism and employee training before engaging with the company.