professional security services grand rapids mi

Overview:
Professional Security Services in Grand Rapids, MI, offers comprehensive security solutions aimed at ensuring the safety and protection of individuals and properties. Located at 5019 Division Ave S, the company caters to clients seeking reliable security services in a bustling urban setting.

Services Provided:
– Security personnel staffing
– Event security
– Mobile patrol services
– Safety consultations
– Emergency response services

Timings:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (877) 553-5483
Website: http://securityservicesgrandrapids.com/contact-professional-security-services.html

Customer Reviews and Sentiment:
Google Reviews: 4.3 stars based on 12 reviews.

Positive feedback highlights the friendliness of the staff, the effectiveness of the security services, and competitive pricing. Customers appreciated both the results of the services provided and the management’s approachability.

Examples of positive reviews include:
“I have used professional security services with great results every time… the staff and management are so friendly.” – Luke Sass
“Working for this company has been one of the best experiences of my life.” – Kimberly Perez

However, there was a notable complaint about payroll management which affected employee satisfaction:
“My hours were not recorded, and as a result, I got screwed out of 15 hours of pay…” – Onyx Strata

Review Summary:
Positive Sentiments: Friendly staff, effective security services, good pricing, strong management support.
Negative Sentiments: Payroll inaccuracies, lack of responsiveness to employee concerns.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, reflecting a strong overall customer satisfaction with slight concerns regarding employee treatment and payroll issues.

Total Lead Smart Rating: 7.5/10
This rating is based on a solid customer satisfaction level, particularly from clients, contrasted with unresolved employee complaints regarding payroll practices.

Conclusion:
Professional Security Services in Grand Rapids, MI, is recognized for its friendly and effective security solutions. While customers provide high praise for the company, potential employees should be advised of the payroll issues noted in some reviews.