BTI Security

BTI Security

Available
location 1700 Rockville Pike STE 200, Rockville, MD 20852
3.4 (45 reviews)

Overview:
BTI Security is a security service provider located in Rockville, MD. The company offers various security solutions, including contracting security personnel for different sites and locations. However, customer interactions indicate issues with professionalism and management.

Services Provided:
– Security personnel contracting
– Site security management
– Customer service inquiries

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (301) 562-9201
Website: http://www.btisecurity.com/

Customer Reviews and Sentiment:
BTI Security has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 45 reviews.

Positive feedback highlights customer service experiences:
“It was fine. I just called to get information and the customer service was awesome.” – Angelique T.
“Professional staff, good training, communication is easy with supervisors, work assignments are excellent.” – Thomas Hand

Negative feedback predominantly focuses on unprofessionalism and poor management:
“Absolutely nothing positive to say about this company whatsoever.” – carlos ruffin
“They don’t appreciate none of their officers at all…” – Dashawn Haston

Review Summary:
Positive Sentiments: Friendly customer service when contacted, good training for personnel.
Negative Sentiments: Unprofessionalism, disorganized management, frequent unresolved complaints, lack of communication.

Additional Ratings:
Total Lead Smart Rating: 4.2/10
This rating reflects the overall sentiment from reviews, emphasizing a blend of some positive experiences against a backdrop of significant negative feedback, particularly about management and workplace culture.

Conclusion:
BTI Security presents itself as a security service provider with dedicated personnel and some positive customer service interactions. However, the overwhelming number of negative reviews regarding professionalism and management practices might cause potential customers and employees to hesitate. It is advisable for individuals considering engagement with BTI Security to weigh these factors carefully.

business

Member Since August 2024

Listing Id 158658

Contact Info

  • address 1700 Rockville Pike STE 200, Rockville, MD 20852
  • phone (301) 562-9201
  • Lead Smart Rating :
  • 4.2/10.0
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Listing location

  • address 1700 Rockville Pike STE 200, Rockville, MD 20852
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