Burdine Security Group

Abbey Fox

2 months ago

Can’t imagine how they do business when they’re hiring employees who are driving company vehicles and running people off the road.

Stephen Cox

2 years ago

I have been their customer 40 years. They are fantastic and local.

St. Lawrence News

2 years ago

They came out in October and started a job, but never finished. I would call and email them a lot to see when the job will be completed. I felt like I was ghosted. Finally I got a call to schedule and finish the job. They had been waiting on parts for almost 6 months. The install was very professional and one really doesn’t know the system is there except for the main control box. Tech set up had some hiccups, but they work with and make sure you get the support you need. Billy and Jason were very respectful and professional.

Jamie Davis

3 years ago

We had Burdine for years…I believe for approx 10 or so. They started off great but steadily over time went down. The final straw for me was the lady answering their phone service during the day and her rudeness. They double billed me one month. While it was not the end of the world, I called and asked for a refund. The lady asked me if I wanted them to just credit the next month or refund. Again, I asked for a refund. After a week with no credit to my bank account, I called and spoke with her again. This time she was even less cordial and stated that a refund had been processed and I had to give it time. I never called back and never received the refund…they just credited my bill. Again, not the end of the world, but it was the straw that broke the camels back. We went to another company and received far superior equipment and service, both of which Burdine was unwilling and unable to facilitate.

Robert

3 years ago

Installed home security system with 4 cameras. Worked for a few months and then quit. Called to fix but only put in another TP link and charged for it plus service call. Still doesn’t work. Cameras connect and show areas for about 5 seconds and then go off. Don’t show for long enough time to see anything. Something wrong with software link. Useless to us! They don’t seem to care.

marcus christison

3 years ago

Cameron was great lots of experience very knowledgeable about all the questions i had

Amit Kalra

5 years ago

Tried many numerous times to get in touch with these guys (Will) and no response.

Christopher L

6 years ago

Was able to get a key made here that the larger chain stores were unable to make.

Sam Razor

7 years ago

We’ve worked with Burdine Security for years and we have always been thrilled with the service and punctuality of their response time.