Reliance Security Services in Chicago, Illinois 60646

Reliance Security Services

6160 N Cicero Ave Ste 500, Chicago, IL 60646

3.5 (112 reviews)

Overview:
Reliance Security Services, located in Chicago, IL, provides security services primarily focusing on staffing trained personnel for various establishments. The company has garnered mixed reviews, indicating a blend of positive experiences and noteworthy complaints regarding management and employee satisfaction.

Services Provided:
– Security staffing
– On-site security management
– Professional security training

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (773) 539-1400
Website: https://www.reliancesecurityonline.com/

Customer Reviews and Sentiment:

Reliance Security Services has received a range of reviews across multiple platforms:

Google Reviews: 3.5 stars based on 112 reviews.

Positive feedback highlights the professionalism of some managers and the camaraderie among coworkers. Customers have appreciated the supportive environment provided by individual managers despite issues with the overall management.

Examples of positive reviews include:
“I really messed up leaving this company… Eric was a great manager…” – Omega Prince
“Very professional… I really liked and appreciated that Philip in an interview.” – Barbara Steele

Negative feedback predominantly points to poor management communication, issues with timely payments, and inadequate training for security personnel. Some reviews specifically mention a lack of responsiveness and attitude problems from staff.

Examples of negative reviews include:
“Constantly hear complaints from their employees…They do not train their security at all…” – Laura Odom
“The lady at the front desk need to keep her attitude at home…” – Antoine Taylor

Review Summary:
Positive Sentiments: Supportive management (for some), good interpersonal relationships among workers, professional demeanor from individual staff members.
Negative Sentiments: Poor management communication, delayed payments, lack of training for employees, unprofessional behavior observed in some staff.

Additional Ratings:
BirdEye: 3.5 stars based on 112 reviews, showcasing similar patterns of mixed customer experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been multiple complaints over the last three years regarding employee treatment and management practices.
Total Lead Smart Rating: 5.0/10. This rating reflects the average customer satisfaction balanced against the notable negative sentiments related to management and operational issues.

Conclusion:
Reliance Security Services appears to be a company with dedicated staff and supportive management at certain levels, but it faces significant challenges with its overall management practices. Potential employees should consider the mixed reviews and ongoing complaints when evaluating their options.

Member Since August 2024

Listing Id 147652

Contact Info

6160 N Cicero Ave Ste 500, Chicago, IL 60646
(773) 539-1400
Lead Smart Rating :
5.0/10.0

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Reviews

Terrell Chavers

a week ago

Management is terrible they make indeed post saying the job pays one thing but when you come in u might get what they posted.

danielle lewis

2 months ago

I Ms. Lewis was at the Costco gas station yesterday approximately 12:30pm and I notice a young officer with red hair making it so easy to get in and out I also offered her water and she was very nice with a pretty smile

Omega Prince

2 months ago

I really messed up leaving this company trying to chase a few extra dollars the employees I worked with were good people I was placed at a good site close to home and Eric was a great manager if he would let me come back I would in a heart beat I miss the guys I worked with I should have stayed

Barbara Steele

3 months ago

I thought it was a very promising organization. They were very professional. Love, they’re interacting with the potential candidate like they were important to them. And I really liked and appreciated that Philip in an interview. I can’t wait to be called for a position. I’ve always seen them as one of the higher level companies in Illinois.

Marco Briseno

4 months ago

Reliance not bad company reading a lot these reviews ERICK not bad guy how you make him sound met guy he is nothing like how people describe him to me he excellent MANGER YES HOURS NOT ALWAYS THERE BUT IF YOU WORK HARD SHOW THE COMPANY YOU WANT WORK HOURS you’ll get the hours I know this I work with reliance as part TIME .

Laura Odom

5 months ago

I work at an establishment that uses Reliance, and honestly they are horrible. Constantly hear complaints from their employees not getting paid on time, Having to work 6 sometimes 7 days a week, and no benefits. And they absolutely do not train their security at all, We have had to tell them what is expected of them to do which is unprofessional on their part to say the least. Do better!

Alexis Conrad

9 months ago

I have been working security for 4 years, I am a current employee with reliance security & very satisfied with this company by far the best company I have worked with.. I highly appreciate Eric & Jason for how well they take care of me. Very professional…I truly disagree with a lot of these reviews they do an amazing job.

Antoine Taylor

10 months ago

The lady at the front desk need to keep her attitude at home and hopefully no one be interviewed by Eric the guy is a liar. I was a new hire and he scheduled me to work and all of a sudden my schedule was deleted now I’m out of a job relying on him.

Marcus Barnado

a year ago

I send my guard card and license pic no one reply and no one answered the phone

Soul Shakespeare

a year ago

The Interviewer acts like he had an attitude