Northpoint Security Services

Overview:
Northpoint Security Services is a security guard service located in Oakley, CA. The company provides security personnel to various locations, focusing on ensuring safety and monitoring environments.

Services Provided:
– Security guard services
– Monitoring and patrolling premises
– Emergency response assistance

Timings:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (925) 354-1668

Customer Reviews and Sentiment:
Northpoint Security Services has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 6 reviews.

Positive feedback highlights the stable employment opportunities and reliable pay. However, significant negative feedback concerns the unprofessional conduct of certain security personnel and inadequate support when called upon in emergencies.

Examples of positive reviews include:
“So far so good been working for them for 5mo now with no prob… pays good hours are good as well.” – Kelly Dshawn

Negative feedback includes:
“When we explained our situation and asked him to call… he refused again to dial a number for us.” – Whutza Cockwomble

Review Summary:
Positive Sentiments: Good pay and hours for employees, taking pride in job stability.
Negative Sentiments: Unprofessional behavior of guards, lack of support during emergencies, and negative experiences with customer service.

Additional Ratings:
BirdEye: 3.7 stars based on 6 reviews, reflecting a similar trend of mixed customer satisfaction.

Total Lead Smart Rating: 5.0/10 (Calculated based on reviews, highlighting both employee satisfaction and serious customer complaints regarding service). This rating reflects the balanced positive feedback from employees against the concerning experiences reported by clients.

Conclusion:
Northpoint Security Services offers employment opportunities with good pay; however, potential clients should carefully consider the mixed reviews regarding professionalism and response in emergencies before deciding on their services.