FireAlarm.com

Overview:
FireAlarm.com is a fire alarm supplier located in East Meadow, NY. The company specializes in providing a variety of fire alarm parts and systems, aiming to deliver prompt service and quality products.

Services Provided:
– Fire alarm equipment supply
– Parts ordering and shipping
– Customer service for product inquiries and returns

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (888) 497-0290
Website: http://www.firealarm.com/

Customer Reviews and Sentiment:
FireAlarm.com has received a mixed range of reviews across multiple platforms, with an average rating of 4.5 stars based on 64 reviews.

Positive feedback emphasizes the company’s efficient ordering process, customer service, and timely delivery of products.
Examples of positive reviews include:
“Very easy to get a quote and lead time and to order and pay for the unit for drop shipping.” – RevolutionPM
“Great Customer Svc. Product arrived on time and was exactly what we needed.” – Holiday Inn Express & Suites
“Awesome service, quick shipping!” – Mark Mason

However, there are notable complaints regarding order accuracy and delays.
Examples of negative reviews include:
“If you need a parts like ups red or overnight, go somewhere else. It took about 2 1/2 weeks.” – Thomas Johnson
“I was told I was ordering bases and sensors, but when my package came, it was just sensors.” – Brian Wilson

Review Summary:
Positive Sentiments: Efficient ordering process, excellent customer service, timely delivery, and accurate product descriptions.
Negative Sentiments: Issues with order accuracy, delayed shipping times, and difficulties with communication regarding specific products.

Additional Ratings:
BirdEye: 4.5 stars based on 64 reviews, echoing satisfactory customer experiences alongside some concerning feedback.

Total Lead Smart Rating: 7.5/10
This rating is based on the overall customer satisfaction evident in the majority of reviews, although the complaints about order accuracy and delays slightly impact the overall score.

Conclusion:
FireAlarm.com is a reliable option for fire alarm supplies in East Meadow, NY, particularly noted for its customer service and efficient ordering process. Nonetheless, potential customers should be mindful of the mixed reviews, particularly related to order issues and shipping delays, before placing an order.