Beck & Call Home Services in Roanoke, Virginia 24016

Beck & Call Home Services

411 Elm Ave SW, Roanoke, VA 24016

4.9 (77 reviews)

Overview:
Beck & Call Home Services is a handyman service located in Roanoke, VA. The company is recognized for its reliable home repair and maintenance solutions, serving both residential clients and businesses in the area.

Services Provided:
– Home repairs
– Door replacements
– Light installations
– Pergola construction
– General maintenance and handyman services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (540) 632-1483
Website: http://beckandcallus.com/

Customer Reviews and Sentiment:
Beck & Call Home Services has received predominantly positive reviews across multiple platforms:

Google Reviews: 4.9 stars based on 77 reviews.

Positive feedback highlights the company’s excellent communication, thoroughness, professionalism, and overall quality of work. Customers are particularly impressed with prompt service and the friendly demeanor of the staff.

Examples of positive reviews include:
“Excellent communication, excellent work!” – Sam Richardson
“Very thorough with the repair.” – Joseph Candelario
“Extremely professional and great service!” – Kim Prewitt

However, there is a notable complaint regarding communication issues and unmet expectations about quoting for a bathroom remodel.

Negative sentiments include:
“We weren’t so lucky. They came out twice and we… received no quote.” – T Y

Review Summary:
Positive Sentiments: Excellent communication, high-quality work, professionalism, thoroughness, and timely service.
Negative Sentiments: Issues with timely quotations and communication.

Additional Ratings:
BirdEye: 4.9 stars based on 77 reviews, showcasing a strong trend of customer satisfaction.
Total Lead Smart Rating: 9.0

Conclusion:
Beck & Call Home Services stands out as a highly rated option for handyman services in Roanoke, VA, lauded for its professionalism and quality of work. Potential clients may want to be aware of occasional communication issues, but the overall sentiment is overwhelmingly positive.

Member Since August 2024

Listing Id 181356

Contact Info

411 Elm Ave SW, Roanoke, VA 24016
(540) 632-1483
Lead Smart Rating :
9.0/10.0

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Listing location

411 Elm Ave SW, Roanoke, VA 24016

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Reviews

Sam Richardson

4 days ago

Excellent communication, excellent work!

Joseph Candelario

a week ago

Josh did great work. Overall, beck and call did a great job of keeping us informed and was very thorough with the repair.

Keith Testerman

2 weeks ago

Excellent work and great to work with!

William Blaine

2 weeks ago

I simply lost patience with these non-communicative people. Withdrew my application. Bill Romig

John Coleman

a month ago

I had a few smaller repairs done in one visit, but very Josh was able to complete all work quickly and professionally. Scheduling was easy, price was very reasonable, and I couldn’t be happier with the work. Will definitely use this service in the future!

Jesse Denney

a month ago

We called to get our front door replaced. They reached out quickly, got the work scheduled quickly, and the work was great! And when I had a question about another small fix to the door sill, they came out just as fast and fixed it up no charge. Altogether a great experience!

Kim Prewitt

a month ago

More than pleased with the work Josh did installing my lights and putting up my pergola. Extremely professional and great service! I highly recommend Beck and Call!

Dori Cawley

2 months ago

I contacted Beck & Call Home Services to replace an exterior door. Everything about my experience was positive — from first contact and scheduling, to discussing the work that needed doing, to the final product. The price was reasonable and the quality of work is outstanding. I was surprised by how quickly they were able to work me in. Kudos all around!

Deborah Bell

2 months ago

Thank you for your amazing professionalism and outstanding skill. Joshua made suggestions that I didn’t know were available for my kitchen, and Josh came through to set things in motion. It has truly been a pleasure working with everyone there!

T Y

2 months ago

I’m glad that everyone else had such a great experience with this small business. As for us, well, we weren’t so lucky. They came out twice and we were told explicitly on the second visit that we’d get a quote by the next day for a full bathroom remodel. Today, 8 days later, I emailed them since we received no quote and they responded simply with “Since we are unable to meet your expectations for timing at the moment, this doesn’t seem to be the best fit for now.” The “expectations” weren’t ours..they were set by them. Again, nice enough people, but I hope others experience better service than we did. We’ll find another solution.